06-26-2013 01:49 PM - edited 03-16-2019 06:06 PM
Hi,
We are using cosco unity version 7.0 that is integrated with our exchange server.
Is it possible to to add 2 mailboxes for one extension?.Like we want the user's voice message to go to their personal mailbox plus department mailbox.
Currently I add user from the exchange user list and then assign them the extension
I have already tried alternate extensions for single mailbox but in that case I could only setup one greeting for all extension
Any suggestions will be apprecuated.
06-26-2013 02:15 PM
Zaria,
You cant create two mailboxes for a single extension..There is no way to do that. SInce you want to have two different greetings, you will have to use a second extension on the users phone and use that for the departmental mailbox
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06-27-2013 07:36 AM
I couldnot find anything after researching either.
So now the other option would be to have one mailbox with alternate extensions but then I want different greeting for every extension.Is that possible?
I have added 3 extensions to one mailbox but it is using the same greeting as on primary extension
I may probably need steps or some helpful link to do that since I am not an expert.
06-27-2013 07:45 AM
Thanks for your helpful response though.
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