05-03-2007 05:58 AM - edited 03-14-2019 09:17 PM
I have a CME 3.3 and I have a 7940 with extension 100 as operator, so all incoming calls from the PSTN goes to that extension directly (100) and the secretary forward the calls to the other extensions.
I'd like to have 2 phones as operator, so 2 phones rings at the same time, i.e. extension 100 and 101 rings at the same time when receive an incoming call and the phone is picked up with the first secretary that can take it.
How can I do it?
regards
05-03-2007 06:03 AM
ephone-dn 1 dual-line
number 100
ephone 1
button 1:1
ephone 2
button 1:1
Now this is a shared line. When a call comes in it will ring both phones.
HTH
Sankar
PS: please remember to rate posts!
05-03-2007 06:03 AM
You can make the 100 ephone hunt pilot, and assign anoterh DN to this phone, and put both phones in the ephone hunt group, such as:
ephone-hunt 1 sequential
pilot 100
list 101, 102
final 103 <-- VM Pilot for example
http://www.cisco.com/univercd/cc/td/doc/product/voice/its/cme33/cme33sa/cme33cvg.htm#wp2175404
Other option could ve forward no answer.
HTH,
Chris
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