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sarenos2006
Beginner

2 phones ringing at the same time

I have a CME 3.3 and I have a 7940 with extension 100 as operator, so all incoming calls from the PSTN goes to that extension directly (100) and the secretary forward the calls to the other extensions.

I'd like to have 2 phones as operator, so 2 phones rings at the same time, i.e. extension 100 and 101 rings at the same time when receive an incoming call and the phone is picked up with the first secretary that can take it.

How can I do it?

regards

2 REPLIES 2
thisisshanky
Advisor

ephone-dn 1 dual-line

number 100

ephone 1

button 1:1

ephone 2

button 1:1

Now this is a shared line. When a call comes in it will ring both phones.

HTH

Sankar

PS: please remember to rate posts!

Sankar Nair
UC Solutions Architect
Pacific Northwest | CDW
CCIE Collaboration #17135 Emeritus
Chris Deren
Hall of Fame Master

You can make the 100 ephone hunt pilot, and assign anoterh DN to this phone, and put both phones in the ephone hunt group, such as:

ephone-hunt 1 sequential

pilot 100

list 101, 102

final 103 <-- VM Pilot for example

http://www.cisco.com/univercd/cc/td/doc/product/voice/its/cme33/cme33sa/cme33cvg.htm#wp2175404

Other option could ve forward no answer.

HTH,

Chris

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