200 Concurrent Sessions to a Voicemail System

[Chuan Liu]

Hi,

This is for a call center where about 200 concurrent callers from PSTN leave messages in a voicemail box.

Agents listen to the messages and call back. Or a software can be written to read the caller-id and deliver caller-id to agents.

Are there any Cisco products that can achieve this?

Any information is appreciated.

Best regards.

[yenlung · Accepted solution]

Using Unity connection with HA.

Sent from Cisco Technical Support iPad App

[Chuan Liu]

Thanks for your answer.

Does CCME support 200 sessions with Unity Connection?