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2811 h323 gateway codec problem? cc_api_call_disconnected: Cause Value=16

oscar cordero
Level 1
Level 1

Hello.

I have:

FAX1 --- FXS -- 2811 ---   INTERNET   ---  VG224  --- FAX2

The issue is in the 2811 for send fax, receiving is fine. I got a cc_api_call_disconnected: Cause  Value=16 when I debug cc_api in the router.

I call from FAX1 968286559 to FAX2 934010116 here is the traza complete:

rmcmr146#show voice port summary
                                          IN       OUT
PORT           CH   SIG-TYPE   ADMIN OPER STATUS   STATUS   EC
============== == ============ ===== ==== ======== ======== ==
0/0/0               --  fxs-ls      up         up          off-hook           idle     y
0/0/1               --  fxs-ls      up         dorm      on-hook           idle     y

rmcmr146#
*Nov 29 16:12:52: //111/4E1DD52280F8/CCAPI/cc_handle_inter_digit_timer:
   Generate inter-digit timeout CC_EV_CALL_DIGIT_END event
*Nov 29 16:12:52: //111/xxxxxxxxxxxx/CCAPI/ccCallReportDigits:
   (callID=0x6F, digit_event=0x0, enable=FALSE, consume=FALSE)
*Nov 29 16:12:52: //111/4E1DD52280F8/CCAPI/ccCallReportDigits:
   Enabled=TRUE, Call Id=111
*Nov 29 16:12:52: //111/xxxxxxxxxxxx/CCAPI/cc_api_call_report_digits_done:
   (vdbPtr=0x65B4A050, callID=0x6F, disp=0, digit_event=0x0, enable=FALSE, consume=FALSE)
*Nov 29 16:12:52: //111/4E1DD52280F8/CCAPI/cc_api_call_report_digits_done:
   Enabled=TRUE, Disposition=0x0, Interface=0x65B4A050, Call Id=111
*Nov 29 16:12:52: //111/4E1DD52280F8/CCAPI/cc_api_call_report_digits_done:
   Call Entry(Initial Digit Timeout=10000(ms), Inter Digit Timeout=6000(ms))
*Nov 29 16:12:52: //111/4E1DD52280F8/CCAPI/ccCallProceeding:
   Progress Indication=NULL(0)
*Nov 29 16:12:52: //111/4E1DD52280F8/CCAPI/ccCallSetupRequest:
   Destination=, Calling IE Present=TRUE, Mode=0,
   Outgoing Dial-peer=333991, Params=0x666BB710, Progress Indication=ORIGINATING SIDE IS NON ISDN(3)
*Nov 29 16:12:52: //111/4E1DD52280F8/CCAPI/ccCheckClipClir:
   In: Calling Number=968286559(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed)
*Nov 29 16:12:52: //111/4E1DD52280F8/CCAPI/ccCheckClipClir:
   Out: Calling Number=968286559(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed)
*Nov 29 16:12:52: //111/4E1DD52280F8/CCAPI/ccCallSetupRequest:
   Destination Pattern=.T, Called Number=9934010116, Digit Strip=FALSE
*Nov 29 16:12:52: //111/4E1DD52280F8/CCAPI/ccCallSetupRequest:
   Calling Number=968286559(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),
   Called Number=9934010116(TON=Unknown, NPI=Unknown),
   Redirect Number=, Display Info=
   Account Number=, Final Destination Flag=FALSE,
   Guid=4E1DD522-FB0A-11DF-80F8-C4C9F7851F4D, Outgoing Dial-peer=333991
*Nov 29 16:12:52: //111/4E1DD52280F8/CCAPI/cc_api_display_ie_subfields:
   ccCallSetupRequest:
   cisco-username=
   ----- ccCallInfo IE subfields -----
   cisco-ani=968286559
   cisco-anitype=0
   cisco-aniplan=0
   cisco-anipi=0
   cisco-anisi=0
   dest=9934010116
   cisco-desttype=0
   cisco-destplan=0
   cisco-rdie=FFFFFFFF
   cisco-rdn=
   cisco-rdntype=0
   cisco-rdnplan=0
   cisco-rdnpi=0
   cisco-rdnsi=0
   cisco-redirectreason=0   fwd_final_type =0
   final_redirectNumber =
   hunt_group_timeout =0

*Nov 29 16:12:52: //111/4E1DD52280F8/CCAPI/ccIFCallSetupRequestPrivate:
   Interface=0x65D2487C, Interface Type=1, Destination=, Mode=0x0,
   Call Params(Calling Number=968286559,(Calling Name=)(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),
   Called Number=9934010116(TON=Unknown, NPI=Unknown), Calling Translated=FALSE,
   Subscriber Type Str=RegularLine, FinalDestinationFlag=FALSE, Outgoing Dial-peer=333991, Call Count On=FALSE,
   Source Trkgrp Route Label=, Target Trkgrp Route Label=, tg_label_flag=0, Application Call Id=)
*Nov 29 16:12:52: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
  
*Nov 29 16:12:52: :cc_get_feature_vsa malloc success
*Nov 29 16:12:52: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
  
*Nov 29 16:12:52:  cc_get_feature_vsa count is 2
*Nov 29 16:12:52: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:
  
*Nov 29 16:12:52: :FEATURE_VSA attributes are: feature_name:0,fearture_time:1709506832,feature_id:112
*Nov 29 16:12:52: //112/4E1DD52280F8/CCAPI/ccIFCallSetupRequestPrivate:
   SPI Call Setup Request Is Success; Interface Type=1, FlowMode=1
*Nov 29 16:12:52: //112/4E1DD52280F8/CCAPI/ccCallSetContext:
   Context=0x666BB6C0
*Nov 29 16:12:52: //111/4E1DD52280F8/CCAPI/ccSaveDialpeerTag:
   Outgoing Dial-peer=333991
*Nov 29 16:12:52: //112/4E1DD52280F8/CCAPI/cc_api_set_called_ccm_detected:
   CallInfo(called ccm detected=TRUE ccmVersion 1)
*Nov 29 16:12:52: //112/4E1DD52280F8/CCAPI/cc_api_call_proceeding:
   Interface=0x65D2487C, Progress Indication=NULL(0)
*Nov 29 16:12:52: //112/4E1DD52280F8/CCAPI/cc_api_set_called_ccm_detected:
   CallInfo(called ccm detected=TRUE ccmVersion 1)
*Nov 29 16:12:52: //112/4E1DD52280F8/CCAPI/cc_api_call_notify:
   Data Bitmask=0x5, Interface=0x65D2487C, Call Id=112
*Nov 29 16:12:52: //111/4E1DD52280F8/CCAPI/ccCallNotify:
   Data Bitmask=0x5, Call Id=111
*Nov 29 16:12:52: //112/4E1DD52280F8/CCAPI/cc_api_set_called_ccm_detected:
   CallInfo(called ccm detected=TRUE ccmVersion 1)
*Nov 29 16:12:52: //112/4E1DD52280F8/CCAPI/cc_api_set_delay_xport:
   CallInfo(delay xport=TRUE)
*Nov 29 16:12:52: //112/4E1DD52280F8/CCAPI/cc_api_call_alert:
   Interface=0x65D2487C, Progress Indication=NULL(0), Signal Indication=SIGNAL RINGBACK(1)
*Nov 29 16:12:52: //112/4E1DD52280F8/CCAPI/cc_api_call_alert:
   Call Entry(Retry Count=0, Responsed=TRUE)
*Nov 29 16:12:52: //112/4E1DD52280F8/CCAPI/cc_api_set_called_ccm_detected:
   CallInfo(called ccm detected=TRUE ccmVersion 1)
*Nov 29 16:12:52: //112/4E1DD52280F8/CCAPI/cc_api_call_notify:
   Data Bitmask=0x5, Interface=0x65D2487C, Call Id=112
*Nov 29 16:12:52: //111/4E1DD52280F8/CCAPI/ccCallAlert:
   Progress Indication=NULL(0), Signal Indication=SIGNAL RINGBACK(1)
rmcmr146#
*Nov 29 16:12:52: //111/4E1DD52280F8/CCAPI/ccCallAlert:
   Call Entry(Responsed=TRUE, AlertSent=TRUE)
*Nov 29 16:12:52: //111/4E1DD52280F8/CCAPI/ccCallNotify:
   Data Bitmask=0x5, Call Id=111
rmcmr146#
rmcmr146#
rmcmr146#
rmcmr146#
rmcmr146#
rmcmr146#
*Nov 29 16:12:59: //112/4E1DD52280F8/CCAPI/cc_api_call_connected:
   Interface=0x65D2487C, Data Bitmask=0x0, Progress Indication=DESTINATION IS NON ISDN(2),
   Connection Handle=0
*Nov 29 16:12:59: //112/4E1DD52280F8/CCAPI/cc_api_call_connected:
   Call Entry(Connected=TRUE, Responsed=TRUE, Retry Count=0)
*Nov 29 16:12:59: //112/4E1DD52280F8/CCAPI/cc_api_set_called_ccm_detected:
   CallInfo(called ccm detected=TRUE ccmVersion 1)
*Nov 29 16:12:59: //112/4E1DD52280F8/CCAPI/cc_api_call_notify:
   Data Bitmask=0x5, Interface=0x65D2487C, Call Id=112
*Nov 29 16:12:59: //111/4E1DD52280F8/CCAPI/ccGenerateToneInfo:
   Stop Tone On Digit=FALSE, Tone=Null,
   Tone Direction=Network, Params=0x0, Call Id=111
*Nov 29 16:12:59: //111/xxxxxxxxxxxx/CCAPI/ccConferenceCreate:
   (confID=0x666F7914, callID1=0x6F, callID2=0x70, tag=0x0)
*Nov 29 16:12:59: //111/4E1DD52280F8/CCAPI/ccConferenceCreate:
   Conference Id=0x666F7914, Call Id1=111, Call Id2=112, Tag=0x0
*Nov 29 16:12:59: //111/xxxxxxxxxxxx/CCAPI/cc_api_bridge_done:
   Conference Id=0x27, Source Interface=0x65B4A050, Source Call Id=111,
   Destination Call Id=112, Disposition=0x0, Tag=0xFFFFFFFF
*Nov 29 16:12:59: //112/xxxxxxxxxxxx/CCAPI/cc_api_get_xcode_stream:
  
*Nov 29 16:12:59: cc_api_get_xcode_stream : 4328
*Nov 29 16:12:59: //112/xxxxxxxxxxxx/CCAPI/cc_api_bridge_done:
   Conference Id=0x27, Source Interface=0x65D2487C, Source Call Id=112,
   Destination Call Id=111, Disposition=0x0, Tag=0x0
*Nov 29 16:12:59: //111/4E1DD52280F8/CCAPI/cc_generic_bridge_done:
   Conference Id=0x27, Source Interface=0x65D2487C, Source Call Id=112,
   Destination Call Id=111, Disposition=0x0, Tag=0x0
*Nov 29 16:12:59: //111/4E1DD52280F8/CCAPI/ccConferenceCreate:
   Call Entry(Conference Id=0x27, Destination Call Id=112)
*Nov 29 16:12:59: //112/4E1DD52280F8/CCAPI/ccConferenceCreate:
   Call Entry(Conference Id=0x27, Destination Call Id=111)
*Nov 29 16:12:59: //111/4E1DD52280F8/CCAPI/cc_api_caps_ind:
   Destination Interface=0x65D2487C, Destination Call Id=112, Source Call Id=111,
   Caps(Codec=0x1, Fax Rate=0x1, Vad=0x1,
   Modem=0x2, Codec Bytes=20, Signal Type=3)
*Nov 29 16:12:59: //111/4E1DD52280F8/CCAPI/cc_api_caps_ind:
   Caps(Playout Mode=1, Playout Initial=60(ms), Playout Min=40(ms),
   Playout Max=250(ms), Fax Nom=300(ms))
*Nov 29 16:12:59: //111/4E1DD52280F8/CCAPI/cc_process_notify_bridge_done:
   Conference Id=0x27, Call Id1=111, Call Id2=112
*Nov 29 16:12:59: //112/4E1DD52280F8/CCAPI/cc_api_caps_ind:
   Destination Interface=0x65B4A050, Destination Call Id=111, Source Call Id=112,
   Caps(Codec=0x4, Fax Rate=0x2, Vad=0x1,
   Modem=0x0, Codec Bytes=20, Signal Type=2)
*Nov 29 16:12:59: //112/4E1DD52280F8/CCAPI/cc_api_caps_ind:
   Caps(Playout Mode=1, Playout Initial=60(ms), Playout Min=40(ms),
   Playout Max=250(ms), Fax Nom=300(ms))
*Nov 29 16:12:59: //112/4E1DD52280F8/CCAPI/cc_api_caps_ack:
   Destination Interface=0x65B4A050, Destination Call Id=111, Source Call Id=112,
   Caps(Codec=g729r8(0x4), Fax Rate=FAX_RATE_VOICE(0x2), Vad=OFF(0x1),
   Modem=OFF(0x0), Codec Bytes=20, Signal Type=2, Seq Num Start=1778)
*Nov 29 16:12:59: //111/4E1DD52280F8/CCAPI/cc_api_caps_ack:
   Destination Interface=0x65D2487C, Destination Call Id=112, Source Call Id=111,
   Caps(Codec=g729r8(0x4), Fax Rate=FAX_RATE_VOICE(0x2), Vad=OFF(0x1),
   Modem=OFF(0x0), Codec Bytes=20, Signal Type=2, Seq Num Start=1778)
*Nov 29 16:12:59: //111/4E1DD52280F8/CCAPI/ccCallNotify:
   Data Bitmask=0x5, Call Id=111
*Nov 29 16:12:59: //111/4E1DD52280F8/CCAPI/cc_api_voice_mode_event:
   Call Id=111
*Nov 29 16:12:59: //111/4E1DD52280F8/CCAPI/cc_api_voice_mode_event:
   Call Entry(Context=0x666B7408)
*Nov 29 16:12:59: //111/4E1DD52280F8/CCAPI/cc_api_modify_media_ind:
   IFType=0x1, Source Call Id=0x6F, Destination Call Id=0x70,
   Codec=4, Codec Bytes=20
*Nov 29 16:12:59: //111/4E1DD52280F8/CCAPI/ccCallConnect:
   Progress Indication=DESTINATION IS NON ISDN(2), Data Bitmask=0x0
*Nov 29 16:12:59: //111/4E1DD52280F8/CCAPI/ccCallConnect:
   Call Entry(Connected=TRUE, Responsed=TRUE)
rmcmr146#
rmcmr146#
rmcmr146#
rmcmr146#show voice port summary
                                          IN       OUT
PORT           CH   SIG-TYPE   ADMIN OPER STATUS   STATUS   EC
============== == ============ ===== ==== ======== ======== ==
0/0/0          --  fxs-ls      up    up   off-hook idle     y
0/0/1          --  fxs-ls      up    dorm on-hook  idle     y

rmcmr146#
rmcmr146#
rmcmr146#
rmcmr146#
rmcmr146#
*Nov 29 16:13:08: //111/4E1DD52280F8/CCAPI/cc_api_call_feature:
   Feature Type=1, Interface=0x65B4A050, Call Id=111
*Nov 29 16:13:08: //111/4E1DD52280F8/CCAPI/cc_api_t38_fax_start:
   Destination Interface=0x65D2487C, Destination Call Id=112, Source Call Id=111,
   Caps(Codec=T38Fax(0x10000), Fax Rate=FAX_RATE_VOICE(0x2), Vad=OFF(0x1),
   Modem=OFF(0x0), Codec Bytes=20, Signal Type=2)

*Nov 29 16:13:08: //111/4E1DD52280F8/CCAPI/cc_api_call_feature:
   Feature Type=1, Interface=0x65B4A050, Call Id=111
*Nov 29 16:13:08: //112/4E1DD52280F8/CCAPI/ccCallFeature:
   Feature Type=1, Call Id=112
*Nov 29 16:13:08: //111/4E1DD52280F8/CCAPI/cc_api_caps_nak:
   Destination Interface=0x65B4A050, Destination Call Id=111, Source Call Id=112,
   Caps(Codec=0x10000, Fax Rate=0x2, Vad=0x2, Modem=0x0,
   Codec Bytes=20, Signal Type=2)
*Nov 29 16:13:08: //112/4E1DD52280F8/CCAPI/ccCallFeature:
   Feature Type=1, Call Id=112
*Nov 29 16:13:36: //111/4E1DD52280F8/CCAPI/cc_api_call_disconnected:
   Cause Value=16, Interface=0x65B4A050, Call Id=111

*Nov 29 16:13:36: //111/4E1DD52280F8/CCAPI/cc_api_call_disconnected:
   Call Entry(Responsed=TRUE, Cause Value=16, Retry Count=0)

*Nov 29 16:13:36: //111/4E1DD52280F8/CCAPI/ccConferenceDestroy:
   Conference Id=0x27, Tag=0x0

*Nov 29 16:13:36: //111/xxxxxxxxxxxx/CCAPI/cc_api_bridge_drop_done:
   Conference Id=0x27, Source Interface=0x65B4A050, Source Call Id=111,
   Destination Call Id=112, Disposition=0x0, Tag=0x0

*Nov 29 16:13:36: //112/xxxxxxxxxxxx/CCAPI/cc_api_bridge_drop_done:
   Conference Id=0x27, Source Interface=0x65D2487C, Source Call Id=112,
   Destination Call Id=111, Disposition=0x0, Tag=0x0
*Nov 29 16:13:36: //111/4E1DD52280F8/CCAPI/cc_generic_bridge_done:
   Conference Id=0x27, Source Interface=0x65D2487C, Source Call Id=112,
   Destination Call Id=111, Disposition=0x0, Tag=0x0
*Nov 29 16:13:36: //111/4E1DD52280F8/CCAPI/ccCallDisconnect:
   Cause Value=16, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect Cause=16)
*Nov 29 16:13:36: //111/4E1DD52280F8/CCAPI/ccCallDisconnect:
   Cause Value=16, Call Entry(Responsed=TRUE, Cause Value=16)
*Nov 29 16:13:36: //111/4E1DD52280F8/CCAPI/cc_api_get_transfer_info:
   Transfer Number Is Null
*Nov 29 16:13:36: //112/4E1DD52280F8/CCAPI/ccCallDisconnect:
   Cause Value=16, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect Cause=0)
*Nov 29 16:13:36: //112/4E1DD52280F8/CCAPI/ccCallDisconnect:
   Cause Value=16, Call Entry(Responsed=TRUE, Cause Value=16)
*Nov 29 16:13:36: //112/4E1DD52280F8/CCAPI/cc_api_get_transfer_info:
   Transfer Number Is Null
*Nov 29 16:13:36: //111/4E1DD52280F8/CCAPI/cc_api_call_disconnect_done:
   Disposition=0, Interface=0x65B4A050, Tag=0x0, Call Id=111,
   Call Entry(Disconnect Cause=16, Voice Class Cause Code=0, Retry Count=0)
*Nov 29 16:13:36: //111/4E1DD52280F8/CCAPI/cc_api_call_disconnect_done:
   Call Disconnect Event Sent
*Nov 29 16:13:36: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:
  
*Nov 29 16:13:36: :cc_free_feature_vsa freeing 65E501E0
*Nov 29 16:13:36: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:
  
*Nov 29 16:13:36:  vsacount in free is 1
*Nov 29 16:13:38: //112/4E1DD52280F8/CCAPI/cc_api_call_disconnect_done:
   Disposition=0, Interface=0x65D2487C, Tag=0x0, Call Id=112,
   Call Entry(Disconnect Cause=16, Voice Class Cause Code=0, Retry Count=0)
*Nov 29 16:13:38: //112/4E1DD52280F8/CCAPI/cc_api_call_disconnect_done:
   Call Disconnect Event Sent
*Nov 29 16:13:38: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:
  
*Nov 29 16:13:38: :cc_free_feature_vsa freeing 65E50108
*Nov 29 16:13:38: //-1/xxxxxxxxxxxx/CCAPI/cc_free_feature_vsa:
  
*Nov 29 16:13:38:  vsacount in free is 0
rmcmr146#

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