Having issues with the BACD script, albeit a wierd error.
When I call "751" from a local softphone on the CME, the menu/script works without issues.
However when I call from an external phone, I dont hear the menu, and the call disconnects after 15 seconds.
application
service aa flash:app-b-acd-aa-2.1.2.2.tcl
param number-of-hunt-grps 2
paramspace english index 1
param menu-timeout 6
param dial-by-extension-option 5
param handoff-string aa
paramspace english language en
param max-time-vm-retry 2
param max-extension-length 4
param aa-pilot 38888
paramspace english location flash:
param second-greeting-time 60
param welcome-prompt _padideh_welcome.au
param call-retry-timer 1
param voice-mail 5000
param max-time-call-retry 1
param service-name queue
!
service queue flash:app-b-acd-2.1.2.2.tcl
param queue-len 30
param aa-hunt1 1200
param number-of-hunt-grps 2
param queue-manager-debugs 1
param aa-hunt2 2100
!
dial-peer voice 1 pots
service aa
incoming called-number 38888
port 0/1/0:15
??????????????????????????????????????/
