2901 mistake license

[Mohammadreza Aminian]

Dear all

I have Product Authorization Key For 2901 i provide a file.lic from cisco portal but after that I realized that the file is corrupted i made mistake i used Product Name instead PID after that i try to use the rehost on portal cisco also i got the Device Credentials and import that at portal but But at the end I got an error

[Gregory Brunn · Accepted solution]

Open a case with the license team.

Just email the information to licensing@cisco.com

They should be able to rehost or fix your mistake and send you back the correct license