11-29-2011 04:27 AM - edited 03-16-2019 08:17 AM
Hi all
I am facing an issue with our CUCM 8.6 which is in production. Have just switched our office system from CME to CUCM 8.6 last month. But ever since, 3-party conference for PSTN calls and default MOH doesn't seem to be working. I've configured MGRL and conference bridge. Let me add here that 3-party conference is working with internal extensions only. If PSTN parties are invloved, the call drops on pressing the Conference button. Any advice is appreciated.
Cheers
Binu
11-29-2011 04:36 AM
What protocol are you running on the GW??
MGCP? H323?
If H323, have you properly configured the codecs??? H323 uses G729 by default if nothing is configured.
CUCM CFB only supports G711 and for MOH to work with other codecs you need to enable them under IPVMS service parameters.
HTH
java
If this helps, please rate
www.cisco.com/go/pdihelpdesk
11-29-2011 05:32 AM
Hi
Thanks for that. I got the Conference working by enabling Duplex Streaming in the Service Parameters.
However, I am still not able to get the default MOH working. Where do I find the IPVMS service parameters?
Thanks
Binu
10-01-2013 10:28 AM
Hi
I am also facing the same issue and changes also done by enabling Duplex Streaming in the Service Parameters.
However, problem is still there. please suggest to fix this issue
Thanks
Vikram P
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