Our system is CUCM 7.1.3 with Unity 8.6.
The 3911 SIP phone has a Messages button that when pressed does nothing. I can manually dial the voicemail box fine.
In CUCM > Device > Device Settings > Phones Button Template > and select Standard 3911 SIP. There are only two buttons;
1 Line **
2 None **
Load File SIP3951.8-1-2SR1
APP Load ID SIP3951.8-1-2-9
Boot Load ID BOOT3951.0-0-0-9
DSP Load ID DSP3951.0-0-0-2
Any thoughts on where to go with this?