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anj.latif
Beginner

3PCC phones unable to resolve CLI with names in the LDAP

We have 3PCC CP-88XX phones.

Incoming calls are not resolved to the number stored in the address book (which would show the name) the issue is that LDAP reverse lookup does not work. This is basic functionality (CallerID) I do not understand why this would be a problem.

18 REPLIES 18

Do as the Cisco employee suggests and upgrade the firmware.

Cisco have already fixed this.

 

Adam

 

 

Thanks Adam, that's the first thing I tried, current firmware I have upgraded to is:

 

sip8845_65.11-3-1MPP-697.loads

 

Is there another one I can try?

 I also tried the one recommended by Cisco support by the way:

 

11.3.1MSR1.3

 

Same issue, even with the change to 

Search Item 3:    
Number
Search Item 3 Filter:    
telephoneNumber

Please reach out to support and raise a case. They will share the fixed firmware with you or look into the logs to see if there is any other bug in this area.

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