Solved: Re: 4551 - Can't see voice-port 0/1/0:15

Ravs · ‎04-04-2019

Hi Guys. Please if you can assist me on this. I am trying to configure E1 on the Cisco 4551 but could not get the voice-port 0/1/0:15 on the show run.

Note 1 : Have already tried the pri-group timeslots 1-31 voice-dsp

It will create the voice-port 0/1/0:15 but will not get the L2 on MULTI_FRAME. Its keeps on alternating between TEI and AWAITING.

Note 2 : When I just configure the pri-group timeslots 1-31

It does not create the voice-port 0/1/0:15 but then gets the L2 on MULTI_FRAME.

show isdn status

Global ISDN Switchtype = primary-net5
ISDN Serial0/1/0:15 interface
******* Network side configuration *******
dsl 0, interface ISDN Switchtype = primary-net5
Layer 1 Status:
ACTIVE
Layer 2 Status:
TEI = 0, Ces = 1, SAPI = 0, State = MULTIPLE_FRAME_ESTABLISHED
Layer 3 Status:
0 Active Layer 3 Call(s)
Active dsl 0 CCBs = 0
The Free Channel Mask: 0xFFFF7FFF
Number of L2 Discards = 0, L2 Session ID = 9
Total Allocated ISDN CCBs = 0

show run

Does not list voice-port 0/1/0:15

Thus can't finish the Dial Peer configuration.

show inventory

NAME: "Chassis", DESCR: "Cisco ISR4451 Chassis"
PID: ISR4451-X/K9 , VID: V08 , SN: FGL2308308H

NAME: "Power Supply Module 0", DESCR: "450W AC Power Supply for Cisco ISR4450, ISR4350"
PID: PWR-4450-AC , VID: V03 , SN: POG2237AT0Q

NAME: "Power Supply Module 1", DESCR: "450W AC Power Supply for Cisco ISR4450, ISR4350"
PID: PWR-4450-AC , VID: V03 , SN: POG2237AT7S

NAME: "Fan Tray", DESCR: "Cisco ISR4450, ISR4350 Fan Assembly"
PID: ACS-4450-FANASSY , VID: , SN:

NAME: "module 0", DESCR: "Cisco ISR4451 Built-In NIM controller"
PID: ISR4451-X/K9 , VID: , SN:

NAME: "NIM subslot 0/1", DESCR: "NIM-8CE1T1-PRI - T1/E1 Serial Module"
PID: NIM-8CE1T1-PRI , VID: V03 , SN: FOC224435RD

NAME: "subslot 0/1 db module 0", DESCR: "PVDM4-128 Voice DSP Module"
PID: PVDM4-128 , VID: V02 , SN: FOC23044KNG

NAME: "NIM subslot 0/2", DESCR: "NIM-2FXS/4FXOP Voice Analog Module"
PID: NIM-2FXS/4FXOP , VID: V01 , SN: FOC22243W4Z

NAME: "NIM subslot 0/3", DESCR: "NIM-2FXS/4FXOP Voice Analog Module"
PID: NIM-2FXS/4FXOP , VID: V01 , SN: FOC22243W6S

NAME: "PVDM subslot 0/4", DESCR: "PVDM4-128 Voice DSP Module"
PID: PVDM4-128 , VID: V02 , SN: FOC23044JYX

NAME: "NIM subslot 0/0", DESCR: "Front Panel 4 ports Gigabitethernet Module"
PID: ISR4451-X-4x1GE , VID: V01 , SN:

NAME: "module 1", DESCR: "Cisco ISR4451 Built-In SM controller"
PID: ISR4451-X/K9 , VID: , SN:

NAME: "module 2", DESCR: "Cisco ISR4451 Built-In SM controller"
PID: ISR4451-X/K9 , VID: , SN:

bsrohan · ‎04-10-2019

Hello,

Great.
Yes, that is correct to enable dsp services under voice-card. Usually, a reboot of the router is not required.
Please mark this as Solved and also rate helpful posts.

Thank you.
- Rohan
*** Please rate helpful posts ***

View solution in original post

Maren Mahoney · ‎04-04-2019

When you created the PRI controller, it should also have created a serial interface s 0/1/0:15. What does the configuration for that interface read? Have you globally configured an isdn switch-type or done so on the interface?

It would help if you posted a (sanitized) full router config.

Maren

Ravs · ‎04-04-2019

Thanks Maren.

Please if you can check if the following will be ok. If extra information is required, please do let me know.

card type e1 0 1

isdn switch-type primary-net5

voice-card 0/1
no watchdog
!
voice-card 0/2
no watchdog
!
voice-card 0/3
no watchdog
!
--More-- voice-card 0/4
no watchdog
!

controller E1 0/1/0
pri-group timeslots 1-31
!
controller E1 0/1/1
!
controller E1 0/1/2
!
controller E1 0/1/3
!
controller E1 0/1/4
!
--More-- controller E1 0/1/5
!
controller E1 0/1/6
!
controller E1 0/1/7

!
interface Service-Engine0/1/0
!
interface Serial0/1/0:15
no ip address
encapsulation hdlc
no cdp enable
isdn switch-type primary-net5
isdn protocol-emulate network
!
interface Service-Engine0/2/0
!
interface Service-Engine0/3/0
!
interface Service-Engine0/4/0
!

control-plane

voice-port 0/2/0

voice-port 0/2/1

voice-port 0/2/2

voice-port 0/2/3

voice-port 0/2/4

voice-port 0/2/5

voice-port 0/3/0
!
voice-port 0/3/1
!
voice-port 0/3/2

voice-port 0/3/3

voice-port 0/3/4

voice-port 0/3/5

network-clock synchronization automatic

end

Router#show voice port sr ummary
IN OUT
PORT CH SIG-TYPE ADMIN OPER STATUS STATUS EC
=============== == ============ ===== ==== ======== ======== ==
0/2/0 -- fxs-ls up dorm on-hook idle y
0/2/1 -- fxs-ls up dorm on-hook idle y
0/2/2 -- fxo-ls up dorm idle on-hook y
0/2/3 -- fxo-ls up dorm idle on-hook y
0/2/4 -- fxo-ls up dorm idle on-hook y
0/2/5 -- fxo-ls up dorm idle on-hook y
0/3/0 -- fxs-ls up dorm on-hook idle y
0/3/1 -- fxs-ls up dorm on-hook idle y
0/3/2 -- fxo-ls up dorm idle on-hook y
0/3/3 -- fxo-ls up dorm idle on-hook y
0/3/4 -- fxo-ls up dorm idle on-hook y
0/3/5 -- fxo-ls up dorm idle on-hook y

PWR FAILOVER PORT PSTN FAILOVER PORT
================= ==================

Router#show interface serial 0/1/0:15
Serial0/1/0:15 is up, line protocol is up (spoofing)
Hardware is NIM-8CE1T1-PRI
MTU 1500 bytes, BW 64 Kbit/sec, DLY 20000 usec,
reliability 255/255, txload 1/255, rxload 1/255
Encapsulation HDLC, crc 16, loopback not set
Keepalive set (10 sec)
Last input 00:00:01, output 00:00:01, output hang never
Last clearing of "show interface" counters never
Input queue: 0/375/0/0 (size/max/drops/flushes); Total output drops: 0
Queueing strategy: fifo
Output queue: 0/40 (size/max)
5 minute input rate 0 bits/sec, 0 packets/sec
5 minute output rate 0 bits/sec, 0 packets/sec
8 packets input, 47 bytes, 0 no buffer
Received 0 broadcasts (0 IP multicasts)
0 runts, 0 giants, 0 throttles
16 input errors, 11 CRC, 0 frame, 0 overrun, 0 ignored, 5 abort
189 packets output, 952 bytes, 0 underruns
0 output errors, 0 collisions, 1 interface resets
0 unknown protocol drops
0 output buffer failures, 0 output buffers swapped out
5 carrier transitions no alarm present
Timeslot(s) Used:16, subrate: 64Kb/s, transmit delay is 0 flags
Router#show voice-port 0/1/0:15
^
% Invalid input detected at '^' marker.

Router#show isdn status
Global ISDN Switchtype = primary-net5
ISDN Serial0/1/0:15 interface
******* Network side configuration *******
dsl 0, interface ISDN Switchtype = primary-net5
Layer 1 Status:
ACTIVE
Layer 2 Status:
TEI = 0, Ces = 1, SAPI = 0, State = MULTIPLE_FRAME_ESTABLISHED
Layer 3 Status:
0 Active Layer 3 Call(s)
Active dsl 0 CCBs = 0
The Free Channel Mask: 0xFFFF7FFF
Number of L2 Discards = 0, L2 Session ID = 48
Total Allocated ISDN CCBs = 0

Maren Mahoney · ‎04-04-2019

If you are using the NIM for voice, you do need the dsp-voice command when creating the pri-group. Please reconfigure that and respost your config, and we can troubleshoot the flapping of the PRI.

Maren

Ravs · ‎04-04-2019

Thanks Maren

Please find below the revised configs. Please if you can let me know if the below is correct.

card type e1 0 1

isdn switch-type primary-net5

voice-card 0/1
no watchdog
!
voice-card 0/2
no watchdog
!
voice-card 0/3
no watchdog
!
--More-- voice-card 0/4
no watchdog
!

controller E1 0/1/0
pri-group timeslots 1-31 voice-dsp
!
controller E1 0/1/1
!
controller E1 0/1/2
!
controller E1 0/1/3
!
controller E1 0/1/4
!
--More-- controller E1 0/1/5
!
controller E1 0/1/6
!
controller E1 0/1/7

!
interface Service-Engine0/1/0
!
interface Serial0/1/0:15
no ip address
encapsulation hdlc
no cdp enable
isdn switch-type primary-net5
isdn protocol-emulate network
isdn incoming-voice voice
isdn bchan-number-order ascending
!
interface Service-Engine0/2/0
!
interface Service-Engine0/3/0
!
interface Service-Engine0/4/0
!

control-plane

voice-port 0/1/0:15

voice-port 0/2/0

voice-port 0/2/1

voice-port 0/2/2

voice-port 0/2/3

voice-port 0/2/4

voice-port 0/2/5

voice-port 0/3/0
!
voice-port 0/3/1
!
voice-port 0/3/2

voice-port 0/3/3

voice-port 0/3/4

voice-port 0/3/5

network-clock synchronization automatic

end

#show isdn status
Global ISDN Switchtype = primary-net5
ISDN Serial0/1/0:15 interface
dsl 0, interface ISDN Switchtype = primary-net5
Layer 1 Status:
DEACTIVATED
Layer 2 Status:
TEI = 0, Ces = 1, SAPI = 0, State = TEI_ASSIGNED
Layer 3 Status:
0 Active Layer 3 Call(s)
Active dsl 0 CCBs = 0
The Free Channel Mask: 0x00000000
Number of L2 Discards = 0, L2 Session ID = 1
Total Allocated ISDN CCBs = 0

#show voice port summary
IN OUT
PORT CH SIG-TYPE ADMIN OPER STATUS STATUS EC
=============== == ============ ===== ==== ======== ======== ==
0/1/0:15 01 isdn-voice up down none none y
0/1/0:15 02 isdn-voice up down none none y
0/1/0:15 03 isdn-voice up down none none y
0/1/0:15 04 isdn-voice up down none none y
0/1/0:15 05 isdn-voice up down none none y
0/1/0:15 06 isdn-voice up down none none y
0/1/0:15 07 isdn-voice up down none none y
0/1/0:15 08 isdn-voice up down none none y
0/1/0:15 09 isdn-voice up down none none y
0/1/0:15 10 isdn-voice up down none none y
0/1/0:15 11 isdn-voice up down none none y
0/1/0:15 12 isdn-voice up down none none y
0/1/0:15 13 isdn-voice up down none none y
0/1/0:15 14 isdn-voice up down none none y
0/1/0:15 15 isdn-voice up down none none y
0/1/0:15 17 isdn-voice up down none none y
0/1/0:15 18 isdn-voice up down none none y
0/1/0:15 19 isdn-voice up down none none y
0/1/0:15 20 isdn-voice up down none none y
0/1/0:15 21 isdn-voice up down none none y

0/1/0:15 22 isdn-voice up down none none y
0/1/0:15 23 isdn-voice up down none none y
0/1/0:15 24 isdn-voice up down none none y
0/1/0:15 25 isdn-voice up down none none y
0/1/0:15 26 isdn-voice up down none none y
0/1/0:15 27 isdn-voice up down none none y
0/1/0:15 28 isdn-voice up down none none y
0/1/0:15 29 isdn-voice up down none none y
0/1/0:15 30 isdn-voice up down none none y
0/1/0:15 31 isdn-voice up down none none y
0/2/0 -- fxs-ls up dorm on-hook idle y
0/2/1 -- fxs-ls up dorm on-hook idle y
0/2/2 -- fxo-ls up dorm idle on-hook y
0/2/3 -- fxo-ls up dorm idle on-hook y
0/2/4 -- fxo-ls up dorm idle on-hook y
0/2/5 -- fxo-ls up dorm idle on-hook y
0/3/0 -- fxs-ls up dorm on-hook idle y
0/3/1 -- fxs-ls up dorm on-hook idle y
0/3/2 -- fxo-ls up dorm idle on-hook y
0/3/3 -- fxo-ls up dorm idle on-hook y
0/3/4 -- fxo-ls up dorm idle on-hook y
0/3/5 -- fxo-ls up dorm idle on-hook y

e#show interface serial 0/1/0:15
Serial0/1/0:15 is down, line protocol is down
Hardware is NIM-8CE1T1-PRI
MTU 1500 bytes, BW 64 Kbit/sec, DLY 20000 usec,
reliability 255/255, txload 1/255, rxload 1/255
Encapsulation HDLC, crc 16, loopback not set
Keepalive set (10 sec)
Last input never, output never, output hang never
Last clearing of "show interface" counters never
Input queue: 0/375/0/0 (size/max/drops/flushes); Total output drops: 0
Queueing strategy: fifo
Output queue: 0/40 (size/max)
5 minute input rate 0 bits/sec, 0 packets/sec
5 minute output rate 0 bits/sec, 0 packets/sec
0 packets input, 0 bytes, 0 no buffer
Received 0 broadcasts (0 IP multicasts)
0 runts, 0 giants, 0 throttles
0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored, 0 abort
0 packets output, 0 bytes, 0 underruns
0 output errors, 0 collisions, 1 interface resets
0 unknown protocol drops
0 output buffer failures, 0 output buffers swapped out
0 carrier transitions alarm present

Chris Deren · ‎04-04-2019

First change:

controller E1 0/1/0
pri-group timeslots 1-31 voice-dsp

to just:

controller E1 0/1/0
pri-group timeslots 1-31

Then since your ISDN layer1 is not up make sure you have correct cable connected to provider equipment and run "debug isdn q921" to ensure proper TX and RX between you and the provider. Has the telco company enabled their side?

Ravs · ‎04-04-2019

Hi Chris

Have tried it as well but i can't get the voice-port 0/1/0:15

Please if you have a look at the below configs. The L1 and L2 goes UP.

card type e1 0 1

isdn switch-type primary-net5

voice-card 0/1
no watchdog
!
voice-card 0/2
no watchdog
!
voice-card 0/3
no watchdog
!
--More-- voice-card 0/4
no watchdog
!

controller E1 0/1/0
pri-group timeslots 1-31
!
controller E1 0/1/1
!
controller E1 0/1/2
!
controller E1 0/1/3
!
controller E1 0/1/4
!
--More-- controller E1 0/1/5
!
controller E1 0/1/6
!
controller E1 0/1/7

!
interface Service-Engine0/1/0
!
interface Serial0/1/0:15
no ip address
encapsulation hdlc
no cdp enable
isdn switch-type primary-net5
isdn protocol-emulate network
!
interface Service-Engine0/2/0
!
interface Service-Engine0/3/0
!
interface Service-Engine0/4/0
!

control-plane

voice-port 0/2/0

voice-port 0/2/1

voice-port 0/2/2

voice-port 0/2/3

voice-port 0/2/4

voice-port 0/2/5

voice-port 0/3/0
!
voice-port 0/3/1
!
voice-port 0/3/2

voice-port 0/3/3

voice-port 0/3/4

voice-port 0/3/5

network-clock synchronization automatic

end

Router#show voice port sr ummary
IN OUT
PORT CH SIG-TYPE ADMIN OPER STATUS STATUS EC
=============== == ============ ===== ==== ======== ======== ==
0/2/0 -- fxs-ls up dorm on-hook idle y
0/2/1 -- fxs-ls up dorm on-hook idle y
0/2/2 -- fxo-ls up dorm idle on-hook y
0/2/3 -- fxo-ls up dorm idle on-hook y
0/2/4 -- fxo-ls up dorm idle on-hook y
0/2/5 -- fxo-ls up dorm idle on-hook y
0/3/0 -- fxs-ls up dorm on-hook idle y
0/3/1 -- fxs-ls up dorm on-hook idle y
0/3/2 -- fxo-ls up dorm idle on-hook y
0/3/3 -- fxo-ls up dorm idle on-hook y
0/3/4 -- fxo-ls up dorm idle on-hook y
0/3/5 -- fxo-ls up dorm idle on-hook y

PWR FAILOVER PORT PSTN FAILOVER PORT
================= ==================

Router#show interface serial 0/1/0:15
Serial0/1/0:15 is up, line protocol is up (spoofing)
Hardware is NIM-8CE1T1-PRI
MTU 1500 bytes, BW 64 Kbit/sec, DLY 20000 usec,
reliability 255/255, txload 1/255, rxload 1/255
Encapsulation HDLC, crc 16, loopback not set
Keepalive set (10 sec)
Last input 00:00:01, output 00:00:01, output hang never
Last clearing of "show interface" counters never
Input queue: 0/375/0/0 (size/max/drops/flushes); Total output drops: 0
Queueing strategy: fifo
Output queue: 0/40 (size/max)
5 minute input rate 0 bits/sec, 0 packets/sec
5 minute output rate 0 bits/sec, 0 packets/sec
8 packets input, 47 bytes, 0 no buffer
Received 0 broadcasts (0 IP multicasts)
0 runts, 0 giants, 0 throttles
16 input errors, 11 CRC, 0 frame, 0 overrun, 0 ignored, 5 abort
189 packets output, 952 bytes, 0 underruns
0 output errors, 0 collisions, 1 interface resets
0 unknown protocol drops
0 output buffer failures, 0 output buffers swapped out
5 carrier transitions no alarm present
Timeslot(s) Used:16, subrate: 64Kb/s, transmit delay is 0 flags
Router#show voice-port 0/1/0:15
^
% Invalid input detected at '^' marker.

Router#show isdn status
Global ISDN Switchtype = primary-net5
ISDN Serial0/1/0:15 interface
******* Network side configuration *******
dsl 0, interface ISDN Switchtype = primary-net5
Layer 1 Status:
ACTIVE
Layer 2 Status:
TEI = 0, Ces = 1, SAPI = 0, State = MULTIPLE_FRAME_ESTABLISHED
Layer 3 Status:
0 Active Layer 3 Call(s)
Active dsl 0 CCBs = 0
The Free Channel Mask: 0xFFFF7FFF
Number of L2 Discards = 0, L2 Session ID = 48
Total Allocated ISDN CCBs = 0

Ravs · ‎04-04-2019

Hello Everyone

Please requesting for someone to assist me on this issues.

Thanks a lot in advance.

Maren Mahoney · ‎04-04-2019

Chris @Chris Deren :

I am confused about the voice-dsp command.

Integrated Services Routers 4000 Series Digital Voice Configuration Example says:

"Note: NIM-xMFT-T1/E1 - Since the pri-group command on the NIM-xMFT-T1/E1 is only used for voice, the keyword voice-dsp is not needed."

Configuring the Cisco Fourth-Generation T1/E1 Voice and WAN NIM says:

"When you use the pri-group command for voice, then the voice-dsp keyword is required."

Which should we be paying attention to?

Maren

Chris Deren · ‎04-04-2019

I have never used the commend and have not run into any issues.

Maren Mahoney · ‎04-04-2019

Roger that. Thanks.

Ravs · ‎04-04-2019

Thanks a lot guys.

Have removed the pri-group timeslots 1-31 voice-dsp and have put in the pri-group timeslots 1-31

But the voice-port 0/1/0:15 is still not in the show run.

Requesting for further advice.

bsrohan · ‎04-05-2019

Hello,

With your controller configuration as,

controller E1 0/1/0
pri-group timeslots 1-31
!

Enable DSP services under voice-card 0/1 as,

voice-card 0/1
dsp services dspfarm
no watchdog
!

Check if the voice-port 0/1/0:15 is created and let us know.

Hope this helps !

-Rohan
*** Please rate Helpful posts ***

Ravs · ‎04-09-2019

Hi guys

Have included the dsp services dspfarm in voice-card 0/1 and did a reload. With pri-group timelosts 1-31 voice-dsp and the voice-port 0/1/0:15 was created.

Please let me know if this is ok.

Thanks a lot for your assistance.

Regards

Ravs.

Evgeny Izetov · ‎04-09-2019

Adding voice-dsp is a step in the right direction. I had a NIM-2CE1T1-PRI card that was also refusing to create the voice-port until the command was added.