when you already have 8800 and 7800 phones in the 3pcc version and you go for the 6825, then you expect the 6825 to be similar to the existing mpp/3pcc, or not?
In fact the 6825 is a completely different platform.
Where are features like: Caller ID Map?
All the features supported by Cisco 6825 Phone are mentioned in Data Sheet. If you do not see the feature that you are interested, please reach out to your Cisco AM or SE for feature roadmap.
now it would be good to know what you mean with "Cisco AM or SE"
But I guess I need a contract to contact either one....
It is very hard for a small company to use Cisco products, because it is not easy the get appropirate serviced as a small company.
It seems there is no service without a contract...
I mean Cisco Account Manager or System Engineer.