I am deploying about 1500 6921 phones and 200 7962 phones.
All of the 7962 phones follow registration based on the device pool, which is Sub 02, Sub 01 then Publisher.
The 7962's register without a problem.
The 6921's are ONLY going to the publisher and will not go to any subsribers. Device pools, network settings, etc... are identical. This happens even if the phones are in the same VLAN and location.
Running CUCM 8.6 and the 6921's are running the latest version of FW, which I belive is 9.3...something.
The servers are configured with hostnames, DNS is okay everywhere.
When looking through the config on the 6921, it says primary server is CUCMPUB and that the standby is CUCMSUB01 but it won't join it.
Thanks Chris. I will make the change after hours.
What's involved exactly? Change the names under SERVERS to IP Addresses and restart the CUCM services on all nodes?
Changed all the servers to IP addresses in the configuration, restarted all the phones.
All the 7962's went to their correct subscriber, ALL of the 6921's went straight to the publisher....
DB Audit comes back good:
Getting content from PUB
Comparing content in SUBs
No Mismatches were found