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7.1.5 Call Manager Bus Ed - Services not starting

davidfield
Participant
Participant

Hello,

We had an issue where the server effectively failed due to the Readonly file system issue with the IBM PLatform.  We applied the patch and rebooted and the server complained about the discs being out of sync and reporting file system readonly.  We re-synced the disks and the filesystem readoly error disappeared.  THe server starts and we get CLI, I can ping  the server and SSH onto the CLI.  But phones wont register nor web interfaces available.  From what I can see the services are all Starting but never reach the started phase.

Can anyone shed some light on why this would occur?

Thanks in advance

Regards

D

admin:

admin:utils service list

Requesting service status, please wait...

System SSH [STARTED]

Cluster Manager [STARTED]

Service Manager is running

Getting list of all services

>> Return code = 0

A Cisco DB[STARTED]

A Cisco DB Replicator[STARTED]

Cisco AMC Service[STARTING]

Cisco Audit Event Service[STARTING]

Cisco Bulk Provisioning Service[STARTING]

Cisco CAR Scheduler[STARTING]

Cisco CAR Web Service[STARTING]

Cisco CDP[STARTING]

Cisco CDP Agent[STARTING]

Cisco CDR Agent[STARTING]

Cisco CDR Repository Manager[STARTING]

Cisco CTIManager[STARTING]

Cisco CallManager[STARTING]

Cisco CallManager Admin[STARTING]

Cisco CallManager Cisco IP Phone Services[STARTING]

Cisco CallManager Personal Directory[STARTING]

Cisco CallManager Serviceability[STARTING]

Cisco CallManager Serviceability RTMT[STARTING]

Cisco Certificate Expiry Monitor[STARTING]

Cisco DRF Local[STARTING]

Cisco DRF Master[STARTING]

Cisco Database Layer Monitor[STARTED]

Cisco Dialed Number Analyzer[STARTING]

Cisco Extended Functions[STARTING]

Cisco Extension Mobility[STARTING]

Cisco Extension Mobility Application[STARTING]

Cisco IP Voice Media Streaming App[STARTING]

Cisco License Manager[STARTING]

Cisco Log Partition Monitoring Tool[STARTING]

Cisco RIS Data Collector[STARTING]

Cisco RTMT Reporter Servlet[STARTING]

Cisco SOAP - CDRonDemand Service[STARTING]

Cisco Serviceability Reporter[STARTING]

Cisco Syslog Agent[STARTING]

Cisco TAPS Service[STARTING]

Cisco Tftp[STARTING]

Cisco Tomcat[STARTING]

Cisco Tomcat Stats Servlet[STARTING]

Cisco Trace Collection Service[STARTING]

Cisco Trace Collection Servlet[STARTING]

Cisco Unified Mobile Voice Access Service[STARTING]

Connection Administration[STARTING]

Connection DB[STARTING]

Connection DB Event Publisher[STARTING]

Connection License Server[STARTING]

Connection SNMP Agent[STARTING]

Connection Server Role Manager[STARTING]

Connection Serviceability[STARTING]

Host Resources Agent[STARTING]

MIB2 Agent[STARTING]

Native Agent Adapter[STARTING]

SNMP Master Agent[STARTING]

SOAP -Log Collection APIs[STARTING]

SOAP -Performance Monitoring APIs[STARTING]

SOAP -Real-Time Service APIs[STARTING]

System Application Agent[STARTING]

Cisco AXL Web Service[STOPPED]  Service Not Activated

Cisco CTL Provider[STOPPED]  Service Not Activated

Cisco CallManager Attendant Console Server[STOPPED]  Service Not Activated

Cisco CallManager SNMP Service[STOPPED]  Service Not Activated

Cisco Certificate Authority Proxy Function[STOPPED]  Service Not Activated

Cisco DHCP Monitor Service[STOPPED]  Service Not Activated

Cisco DirSync[STOPPED]  Service Not Activated

Cisco IP Manager Assistant[STOPPED]  Service Not Activated

Cisco Messaging Interface[STOPPED]  Service Not Activated

Cisco UXL Web Service[STOPPED]  Service Not Activated

Cisco WebDialer Web Service[STOPPED]  Service Not Activated

Connection Access Layer[STOPPED]  Service Not Activated

Connection CM Database Event Listener[STOPPED]  Service Not Activated

Connection Conversation Manager[STOPPED]  Service Not Activated

Connection Database Proxy[STOPPED]  Service Not Activated

Connection Digital Networking Replication Agent[STOPPED]  Service Not Activated

Connection File Syncer[STOPPED]  Service Not Activated

Connection Groupware Caching Service[STOPPED]  Service Not Activated

Connection IMAP Server[STOPPED]  Service Not Activated

Connection Inbox RSS Feed[STOPPED]  Service Not Activated

Connection Integrated Mailbox Configuration[STOPPED]  Service Not Activated

Connection Message Event Service[STOPPED]  Service Not Activated

Connection Message Transfer Agent[STOPPED]  Service Not Activated

Connection Mixer[STOPPED]  Service Not Activated

Connection Notifier[STOPPED]  Service Not Activated

Connection Personal Communication Assistant[STOPPED]  Service Not Activated

Connection Realtime Monitoring APIs[STOPPED]  Service Not Activated

Connection Reports Data Harvester[STOPPED]  Service Not Activated

Connection SMTP Server[STOPPED]  Service Not Activated

Connection System Agent[STOPPED]  Service Not Activated

Connection Voice Mail Web Service[STOPPED]  Service Not Activated

Connection Voice Recognition Transport[STOPPED]  Service Not Activated

Connection Voice Recognizer[STOPPED]  Service Not Activated

Primary Node =true

Service Manager is running

Getting list of all services

>> Return code = 0

A Cisco DB[STARTED]

A Cisco DB Replicator[STARTED]

Cisco AMC Service[STARTING]

Cisco Audit Event Service[STARTING]

Cisco Bulk Provisioning Service[STARTING]

Cisco CAR Scheduler[STARTING]

Cisco CAR Web Service[STARTING]

Cisco CDP[STARTING]

Cisco CDP Agent[STARTING]

Cisco CDR Agent[STARTING]

Cisco CDR Repository Manager[STARTING]

Cisco CTIManager[STARTING]

Cisco CallManager[STARTING]

Cisco CallManager Admin[STARTING]

Cisco CallManager Cisco IP Phone Services[STARTING]

Cisco CallManager Personal Directory[STARTING]

Cisco CallManager Serviceability[STARTING]

Cisco CallManager Serviceability RTMT[STARTING]

Cisco Certificate Expiry Monitor[STARTING]

Cisco DRF Local[STARTING]

Cisco DRF Master[STARTING]

Cisco Database Layer Monitor[STARTED]

Cisco Dialed Number Analyzer[STARTING]

Cisco Extended Functions[STARTING]

Cisco Extension Mobility[STARTING]

Cisco Extension Mobility Application[STARTING]

Cisco IP Voice Media Streaming App[STARTING]

Cisco License Manager[STARTING]

Cisco Log Partition Monitoring Tool[STARTING]

Cisco RIS Data Collector[STARTING]

Cisco RTMT Reporter Servlet[STARTING]

Cisco SOAP - CDRonDemand Service[STARTING]

Cisco Serviceability Reporter[STARTING]

Cisco Syslog Agent[STARTING]

Cisco TAPS Service[STARTING]

Cisco Tftp[STARTING]

Cisco Tomcat[STARTING]

Cisco Tomcat Stats Servlet[STARTING]

Cisco Trace Collection Service[STARTING]

Cisco Trace Collection Servlet[STARTING]

Cisco Unified Mobile Voice Access Service[STARTING]

Connection Administration[STARTING]

Connection DB[STARTING]

Connection DB Event Publisher[STARTING]

Connection License Server[STARTING]

Connection SNMP Agent[STARTING]

Connection Server Role Manager[STARTING]

Connection Serviceability[STARTING]

Host Resources Agent[STARTING]

MIB2 Agent[STARTING]

Native Agent Adapter[STARTING]

SNMP Master Agent[STARTING]

SOAP -Log Collection APIs[STARTING]

SOAP -Performance Monitoring APIs[STARTING]

SOAP -Real-Time Service APIs[STARTING]

System Application Agent[STARTING]

Cisco AXL Web Service[STOPPED]  Service Not Activated

Cisco CTL Provider[STOPPED]  Service Not Activated

Cisco CallManager Attendant Console Server[STOPPED]  Service Not Activated

Cisco CallManager SNMP Service[STOPPED]  Service Not Activated

Cisco Certificate Authority Proxy Function[STOPPED]  Service Not Activated

Cisco DHCP Monitor Service[STOPPED]  Service Not Activated

Cisco DirSync[STOPPED]  Service Not Activated

Cisco IP Manager Assistant[STOPPED]  Service Not Activated

Cisco Messaging Interface[STOPPED]  Service Not Activated

Cisco UXL Web Service[STOPPED]  Service Not Activated

Cisco WebDialer Web Service[STOPPED]  Service Not Activated

Connection Access Layer[STOPPED]  Service Not Activated

Connection CM Database Event Listener[STOPPED]  Service Not Activated

Connection Conversation Manager[STOPPED]  Service Not Activated

Connection Database Proxy[STOPPED]  Service Not Activated

Connection Digital Networking Replication Agent[STOPPED]  Service Not Activated

Connection File Syncer[STOPPED]  Service Not Activated

Connection Groupware Caching Service[STOPPED]  Service Not Activated

Connection IMAP Server[STOPPED]  Service Not Activated

Connection Inbox RSS Feed[STOPPED]  Service Not Activated

Connection Integrated Mailbox Configuration[STOPPED]  Service Not Activated

Connection Message Event Service[STOPPED]  Service Not Activated

Connection Message Transfer Agent[STOPPED]  Service Not Activated

Connection Mixer[STOPPED]  Service Not Activated

Connection Notifier[STOPPED]  Service Not Activated

Connection Personal Communication Assistant[STOPPED]  Service Not Activated

Connection Realtime Monitoring APIs[STOPPED]  Service Not Activated

Connection Reports Data Harvester[STOPPED]  Service Not Activated

Connection SMTP Server[STOPPED]  Service Not Activated

Connection System Agent[STOPPED]  Service Not Activated

Connection Voice Mail Web Service[STOPPED]  Service Not Activated

Connection Voice Recognition Transport[STOPPED]  Service Not Activated

Connection Voice Recognizer[STOPPED]  Service Not Activated

Primary Node =true

admin:

1 Accepted Solution

Accepted Solutions

Anonymous
Not applicable

Once file system corruption is encountered by the system going read only or improper shutdown a rebuild must be done.

 

This is documented in the CUCM Release Notes:

 

http://www.cisco.com/en/US/partner/docs/voice_ip_comm/cucm/rel_notes/8_5_1/cucm-rel_notes-851.html

 

CSCth53322 Rebuild Server After You Use the Recovery Disk

 

After you use the recovery disk to bring a server with a corrupted file  system into a bootable and semi-functional state, Cisco recommends that  you rebuild the server.

 

 

HTH

View solution in original post

1 Reply 1

Anonymous
Not applicable

Once file system corruption is encountered by the system going read only or improper shutdown a rebuild must be done.

 

This is documented in the CUCM Release Notes:

 

http://www.cisco.com/en/US/partner/docs/voice_ip_comm/cucm/rel_notes/8_5_1/cucm-rel_notes-851.html

 

CSCth53322 Rebuild Server After You Use the Recovery Disk

 

After you use the recovery disk to bring a server with a corrupted file  system into a bootable and semi-functional state, Cisco recommends that  you rebuild the server.

 

 

HTH

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