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7821 on CME gives busy tone when any call on CME calls it, even 7911

yamikani2g2
Level 1
Level 1

I have a situation where i struggled registering a 7821 phone on CME 10.5. I finally managed now this phone can call out but whats funny is no phone on the same network can call it i have 7911 on the same network that fail to call it.The 7821 can call it all local extension, Landlines mobile and international lines.... It cant recieve any calls.

What am i missing here what debug out put should i upload? i have some uploaded here

4 Replies 4

Deepak Rawat
Cisco Employee
Cisco Employee

Can you try below:

voice register pool <Tag ID>
no digit collect kpml
codec g711u
reset

After doing the above, do below:


voice register global
no create profile
create profile

Regards

Deepak

voice register pool 3
busy-trigger-per-button 2
id mac 9CXX.ADB4.XXXX
type 7821
number 1 dn 8
dtmf-relay rtp-nte
username 134 password 123
codec g711ulaw
no vad

Thats what i have configured it can call all numbers but cannot receive incoming calls? I need the local extensions to be able to call it. where am i missing the bus. As for Deepak i tried what you requested and no luck...

i have this issue also please help 

amr alrazzaz

I have this configured but still my 8851 on CME 11.6 is having this problem. once i restart the router then incoming call on 8851 works fine for some time later on again the same issue.

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