7825-H3 Presence refresh upgrade to 8.6(4) from 7.0.4
Just ran across this, and it was VERY annoying. I had to install ram to take my system from 2GB to 6GB to support CUPS 8.6.4. However, when I installed the ram it made my server think it was a 7828 and would give an error that the hardware was not supported for upgrading to 8.0(4). After a TAC case, we took out 2x 1GB sticks so it would only have 4GB and performed a successful upgrade.
Then, when upgrading to 8.6(4) while still on the 4GB of ram, the refresh upgrade went well until the reboot. Upon reboot, I assume because of my USB flash drive (128 GB but only 16GB required) it would throw an error about "Error Parsing Kickstart file " The following error was blah, blah, blah, check the path and try again. The issue turned out to be that I needed to go into the BIOS and make the server boot from the USB drive first so it would load the drivers and then it could read the kickstart file.
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The purpose of this document is to present the different troubleshooting steps to take when some service from the Cisco IM & Presence Service Server have not started gracefully.
The States of a service
The IM&P ...
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What is the Real-Time Monitoring Tool (RTMT) and how do I use it? In addition to an overview of the components of the tool and the interface, attendees learned how to use ...
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Community Live- Tour of the Real-Time Monitoring Tool
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This event had place on Tuesday 20th, April 2021 at 10:00 hrs PDT
What is th...
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I’m recruiting participants for an upcoming study looking at large meeting troubleshooting in Control Hub. If you’d like to participate, please fill out this quick, 2 min. survey. Thanks! https://www.surveymonkey.com/r/...