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Dr Alban
Beginner

7841 bugs - Directory search on phone call

Hi,

 

I have a 7841 with the multi platform firmware (or whatever the SIP one is). When you add a XML Directory Service URL it works just like the SPA phones did. I gather it also has a feature where it looks up the XML Directory for the phone number when you dial.

 

Two bugs:

1.) If you add http://example.com/xml.php?directory=1 as the XML Directory and dial the number 0500123123, it will add ?n=0500123123 to the end of the URL, making http://example.com/xml.php?directory=1?n=0500123123, instead of http://example.com/xml.php?directory=1&n=0500123123. It needs to detect whether there are other URL parameters and either precede the number with a ? or a & as appropriate.

2.) I haven't found what the server is meant to respond with yet (can anyone help?), but if the server responds with the following it crashes:

 

<?xml version=\"1.0\"?>
<CiscoIPPhoneDirectory>
    <DirectoryEntry>
        <Name>I prefer the old SPAs - less bloated</Name>
    </DirectoryEntry>
</CiscoIPPhoneDirectory>

 

7 REPLIES 7
Dr Alban
Beginner

I should say I'm on sip78xx.11-3-1MSR2-6 firmware which I believe is the latest, and I don't have any kind of support contract so don't have any Cisco representatives to talk to; just reporting a bug.
bijpraka
Cisco Employee

Thanks Dr Alban.

 

Would you be able to take a Debug PRT for these 2 scenarios and PM/email it to me?

Steps:

1. Set Debug Level to DEBUG - On Webpage - Voice->System->Debug Level->DEBUG

2. Perform the Scenario

3. Download the PRT -> Info->Debug Info->Generate PRT

4. Download the PRT from "Prt File"

 

Thanks.

 

Thanks.

Bijoy

Hi Bijoy, I've sent you a private message. Separately to the bugs, if you could given me an example of what the phones are expecting to receive when contacting the XML Directory during a phone call, that would be really helpful.

Hi, Any updates on either the bug or what kind of response the phone expects when it sends a request to the XML Directory when making a phone call? Many thanks

Any updates please?

Hello?

@bijpraka Any response?

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