7841 registration issue on CUCM Business Edition 9.x

[ctamburello]

Hi all,

even if 7841 Cisco Data S. says 7841 is compaltible for

• 8.6.2

• 9.1.2

• 10.x and later

seems this is not true .

Actually 7841 works only with 10.x

Anyone Knows more about or has a solution ?

Best regards

CARLO

[Suresh Hudda]

Hi Carlo,

What is the actual problem you are facing with these phones ?

By the way, if you are not seeing the device type (7841) while adding it to cucm, then plz install latest device pack in cucm.

Suresh

[ctamburello]

It seems that 7841 does not have device pack for CUCM 9.X

[Jaime Valencia]

There is for 9.1(x), if you're running 9.0(x), you won't find one, and you need to upgrade to a compatible release.

Cisco Unified IP Phone Feature and Cisco Unified Communications Manager Device Pack Compatibility Matrix

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/compat/devpack_comp_mtx.html

[Suresh Hudda]

You can find the latest device pack for 9.1.2 at below link.

http://software.cisco.com/download/release.html?mdfid=284510097&softwareid=282074299&release=9.1%281.21017%29&relind=AVAILABLE&rellifecycle=&reltype=all

Suresh