08-27-2012 05:53 AM - edited 03-16-2019 12:53 PM
Hello, all!
I located the problem - hold buttons of my 7911's don't working.
I found out the 7911 which have a working hold button
the difference is in softkey template. truely speaking it's not the only difference. but when I apply this "working" softkey template onto 7911 with non-working hold button - it works!
the workaround is to change softkey templates...
but how can the softkey template affect the hold button?
any advice? where to dig?
08-27-2012 08:44 AM
The softkey template might be corrupt, I'd start by looking at the contents in the database with "run sql select * from softkeytemplate where name like 'name here'.
08-29-2012 05:07 AM
All was fixed.
I added "Hold" button into the "Connected" state in this template.
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