cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
1207
Views
5
Helpful
4
Replies

7912 IP Phone as third party SIP device

Pavlo Zabudskyi
Level 1
Level 1

CUCM 11.5 doesn't support 7912 IP Phones any more. 

I uploaded sip firmware and set SIP settings at phone web interface (ip_addr/dev)

UID    phone_number
PWD    *****  (digest user password)
Proxy    IP_CUCM
UseLoginID    1
LoginID    adilm (digest user)

But have no luck. What can be wrong?

4 Replies 4

Jaime Valencia
Cisco Employee
Cisco Employee

That is definitely not supported, and not going to work, the documentation clearly explains that device model will no longer be supported on 11.5 so that you can plan ahead of time and replace them.

HTH

java

if this helps, please rate

I don't use 7912 device model, I use third party SIP (basic) model. 

Give this a read

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/9_1_1/ccmcfg/CUCM_BK_A34970C5_00_admin-guide-91/CUCM_BK_A34970C5_00_admin-guide-91_appendix_01101000.html

Worth checking CUCM logs and Wireshark from phone.

Regards,

Mohammed Noor

I had no luck to collect CUCM logs with RTMT. 

Wireshark logs are in attachment.

Warning: 399 cucm-pub "Devicename and instanceID parameter missing for Cisco or preferred vendor device"

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: