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5
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7912 IP Phone as third party SIP device

CUCM 11.5 doesn't support 7912 IP Phones any more. 

I uploaded sip firmware and set SIP settings at phone web interface (ip_addr/dev)

UID    phone_number
PWD    *****  (digest user password)
Proxy    IP_CUCM
UseLoginID    1
LoginID    adilm (digest user)

But have no luck. What can be wrong?

Everyone's tags (1)
4 REPLIES 4
Hall of Fame Cisco Employee

That is definitely not

That is definitely not supported, and not going to work, the documentation clearly explains that device model will no longer be supported on 11.5 so that you can plan ahead of time and replace them.

HTH

java

if this helps, please rate
Highlighted

I don't use 7912 device model

I don't use 7912 device model, I use third party SIP (basic) model. 

Cisco Employee

Give this a read

Give this a read

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/9_1_1/ccmcfg/CUCM_BK_A34970C5_00_admin-guide-91/CUCM_BK_A34970C5_00_admin-guide-91_appendix_01101000.html

Worth checking CUCM logs and Wireshark from phone.

Regards,

Mohammed Noor

I had no luck to collect CUCM

I had no luck to collect CUCM logs with RTMT. 

Wireshark logs are in attachment.

Warning: 399 cucm-pub "Devicename and instanceID parameter missing for Cisco or preferred vendor device"

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