11-20-2009 09:22 AM - edited 03-15-2019 08:31 PM
Hello,
According to 7965G user guide, 7914 modules are compatible with new 79x5 phones.
I've tried that and 7914 buttons stay red. The 7965 is well configured with a module type of 7914 and a template with BLF on the module buttons.
The phone version is 8.5.3S and 7914 firwmare is S00105000300.
On the phone Settings -> Status -> Module : the module is not seen.
Connecting the same module on a 7961G same configuration works perfectly.
Is 7914 really compatible with 7965 ?
Thanks for your help
11-20-2009 10:56 AM
Hi,
Hardware Requirements
• Cisco Unified IP Phones 7960G (CP-7960G), 7961G (CP-7961G) , 7970G (CP-7970G) and 7971G-GE (CP-7971G-GE)
CP7914 won't work on CP7965 as i know. You need an CP7915 (grey) or XP7916 (color) module
09-01-2012 05:10 AM
CP7914 won't work on CP7965 as i know. You need an CP7915 (grey) or XP7916 (color) module
Tha is not correct. Datasheet has never been updated, but the 7914 also works with 7962, 7965, and 7975.
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