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Beginner

7914 Module on 7965G Phones

Hello,

According to 7965G user guide, 7914 modules are compatible with new 79x5 phones.

I've tried that and 7914 buttons stay red. The 7965 is well configured with a module type of 7914 and a template with BLF on the module buttons.

The phone version is 8.5.3S and 7914 firwmare is S00105000300.

On the phone Settings -> Status -> Module : the module is not seen.

Connecting the same module on a 7961G same configuration works perfectly.

Is  7914 really compatible with 7965 ?

Thanks for your help

2 REPLIES 2
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Beginner

Re: 7914 Module on 7965G Phones

Hi,

http://www.cisco.com/en/US/prod/collateral/voicesw/ps6788/phones/ps379/ps1856/product_data_sheet09186a008008883d.html

Hardware Requirements

Cisco Unified IP Phones 7960G (CP-7960G), 7961G (CP-7961G) , 7970G (CP-7970G) and 7971G-GE (CP-7971G-GE)

CP7914 won't work on CP7965 as i know. You need an CP7915 (grey) or XP7916 (color) module

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Hall of Fame Master

7914 Module on 7965G Phones

CP7914 won't work on CP7965 as i know. You need an CP7915 (grey) or XP7916 (color) module

Tha is not correct. Datasheet has never been updated, but the 7914 also works with 7962, 7965, and 7975.

http://www.cisco.com/en/US/prod/collateral/voicesw/ps6788/phones/ps379/ps8537/product_data_sheet0900aecd8069bd58.html