7915 not loading firmware

[gregniemeyer]

I have two 7915 attached to a 7975.  I have set up a 7914...so I am familiar with the steps involved with setup.  Phone is running SCCP75.9-2-1S.  Firmware on CUCM for 7915 is B015-1-0-4-2.  If I select the IP of the phone from CUCM to bring up the web interface....neither expansion module has firmware loaded.

Greg

[Manish Gogna]

Hi Greg,

Can you try specifying the Phone Load info for 7915's on the 7975 configuration page ( Expansion Module Info ) and reset the phone and test again ( pic attached ).

Manish

[gregniemeyer]

Figured this out.  I was setting this up at a remote site.  Drove over to find the power was disconnected.  The thing that made this difficult.....when I first started configuring....the device had power.  Bad luck on my part that it came disconnected while configuring.