7915 will not load

[jameskuder]

I have connected my 7915 add-on modules to my 7962G. They both have power. I have the proper load statement under telephony-service. When I plug it in, all of the buttons stay lit and are orange. They never go past the Cisco Logo. The phone is up as it should be.

[Logan Gaffney · Accepted solution]

I assume you have the add-on defined under the ephone (if not please do so).

Then please issue the following:

conf t

telephony-service

no cre cnf

cre cnf

Reset the 7915