01-20-2011 09:53 PM - edited 03-16-2019 03:00 AM
I am trying to register a new 7921 phone... It has got an
IP Address..signal strength good.... I gave TFTP IP... it shows "configuring CM List" then suddenly the process stops - message is "Not in Service"... any help would be most welcome.... Ashok...
01-20-2011 11:14 PM
It could be network issue. Have you check the ip address config of the phone. Try to ping the phone ip from CUCM and your desktop/laptop.
01-21-2011 03:49 AM
Avinash,
Thanks a lot. Actually I fixed the issue by pointing it to a different TFTP server ( Sub )... Strange that when I point the TFTP to Pub, it never works even though TFTP service is enabled on both Pub-Sub ( 2 server cluster)....Logically should work with both... Any ideas ?
Regards,
Ashok...
01-21-2011 04:07 AM
Correct, it should work with both servers i.e. Pub and Sub.
I expect the 7921 is registered with the Sub (and not the Pub).
Please check the database replication between Pub and Sub. This could explain your problem.
Pierre.
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