cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
900
Views
0
Helpful
2
Replies

7921 USB Configuration on 64-bit Win 7 Machine?

kmontgomery
Level 1
Level 1

We have used the USB configuration tool/web site on multiple 7921 phones in the past, but now I have upgraded to a Windows 7 64-bit client and the USB tool won't install, not even in compatibility mode.

Anyone have a fix?

2 Replies 2

lyanes
Cisco Employee
Cisco Employee

Hi there,

Our USB and config apps are supported on XP and Windows 2000 only.
May be able to run in XP compatibility mode.
No plans to support Windows 7 currently.

Luis

Leo Laohoo
Hall of Fame
Hall of Fame

I have this application/driver running/installed on Win7 32-bit.  Run the proggie using WinXP compatibility mode.

It will NOT work on 64-bit.