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7925g home screen display - Line View

davidfield
Participant
Participant

Hello All,

In need a point in the right direction if someone can assist. 

I have a number of 7925g handsets but the client wants the default display screen to be line view.  We are using a UC520 but I cannot find the option in CCA (Unlike the ver CCM 7.0 which I'm used to).  I understand there is a user web page on the UC500 series that may have the option but I can't find what the default URL and I've tried every html in the flash.  We are using Ver8.6 on the UC520.

Anyone able to advise how I set the handset default display to Line View?               

Thansk in advance

Dave

1 ACCEPTED SOLUTION

Accepted Solutions

Rob Huffman
Hall of Fame Community Legend Hall of Fame Community Legend
Hall of Fame Community Legend

Hi Dave,

If you use the cli access I believe you can set this here;

To configure product specific configuration options for the Cisco Unified Wireless IP Phone

7925G, 7925G-EX, and 7926G with Cisco Unified Communications Manager Express,

create an ephone template with the necessary options.

service phone

Home Screen homeScreen 0 = Main Phone Screen; 1 = Line View

so it would be;

service phone <1>

http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/7925g/7_0/english/deployment/guide/7925dply.pdf

I might also post your query in this forum;

https://supportforums.cisco.com/community/netpro/small-business/voiceandconferencing/sbcs-uc500

Cheers!

Rob

"Every fool's got a reason to feelin' sorry for himself" - Springsteen

View solution in original post

7 REPLIES 7

Rob Huffman
Hall of Fame Community Legend Hall of Fame Community Legend
Hall of Fame Community Legend

Hi Dave,

If you use the cli access I believe you can set this here;

To configure product specific configuration options for the Cisco Unified Wireless IP Phone

7925G, 7925G-EX, and 7926G with Cisco Unified Communications Manager Express,

create an ephone template with the necessary options.

service phone

Home Screen homeScreen 0 = Main Phone Screen; 1 = Line View

so it would be;

service phone <1>

http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/7925g/7_0/english/deployment/guide/7925dply.pdf

I might also post your query in this forum;

https://supportforums.cisco.com/community/netpro/small-business/voiceandconferencing/sbcs-uc500

Cheers!

Rob

"Every fool's got a reason to feelin' sorry for himself" - Springsteen

Thanks Rob,

I can see how it works now.  I tried to apply the setting as per below but no luck and have included a typical extension.

ephone-template  16

url services 1

http://10.1.10.1/voiceview/common/login.do

VoiceviewExpress

service phone homeScreen 1

softkeys remote-in-use  Newcall

softkeys idle  Redial Newcall Cfwdall Pickup Gpickup Dnd Login

softkeys seized  Cfwdall Endcall Redial Pickup Gpickup Callback

softkeys connected  Hold Endcall Trnsfer Confrn Acct Park ephone-template  16
url services 1 http://10.1.10.1/voiceview/common/login.do VoiceviewExpress
service phone homeScreen 1
softkeys remote-in-use  Newcall
softkeys idle  Redial Newcall Cfwdall Pickup Gpickup Dnd Login
softkeys seized  Cfwdall Endcall Redial Pickup Gpickup Callback
softkeys connected  Hold Endcall Trnsfer Confrn Acct Park

ephone  6

device-security-mode none

mac-address 2C54.2DEA.FC68

ephone-template 16

max-calls-per-button 4

username "Security" password 1234

type 7925

button  1:81

ephone  6

device-security-mode none

mac-address 2C54.2DEA.FC68

ephone-template 16

max-calls-per-button 4

username "Security" password 1234

type 7925

button  1:81

Rob Huffman
Hall of Fame Community Legend Hall of Fame Community Legend
Hall of Fame Community Legend

Hi Dave,

After making the change did you;

no create cnf
create cnf

and reset the phone?

Cheers!

Rob

"Every fool's got a reason to feelin' sorry for himself" - Springsteen

HI Rob,

Appologies for the contintual questions, I did re-create the cnf files.  Turned the phone off and on but no change. 

Any last advice before I give up.

Regards

David

Rob Huffman
Hall of Fame Community Legend Hall of Fame Community Legend
Hall of Fame Community Legend

Hi David,

Sorry man, nothing else from this end Did you try posting over in the

uc500 forums I linked earlier to see if this can be done via cca?

Cheers!

Rob

"Every fool's got a reason to feelin' sorry for himself" - Springsteen

Cheers Rob,

I appreciate you trying to help.    I think I will call time on it.  I've got bigger problems with time inconsistencies on the SIP handsets vs the SCCP handsets. 

Thanks again.

Regards

David

Adding to Rob's comments above I found this worked if I applied the Service Phone option to the Telephone Services and recreated the CNF files as discribed.  Took me a while, but Rob was spot on.

I should also mention Syntax is extremely important and the Cap's/ lower case is necessary. refer tabel 18 in the link below

http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/command/reference/cme_s1ht.html

Thanks Rob.

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