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7925g re-register

Daniel Flieth
Level 1
Level 1

Hello guys,

at a customer we have some issues with the 7925 Phones. When we want to make a call, in the display "Call Active" is shown, but the call will not go out. After some seconds, the phone will re-register again to the CUCM and then everything works. WLAN Signal is ok when we experience this issue.

Does anybody had the same issue befor?

Best Regards

Daniel

2 Replies 2

Leonardo Santana
Spotlight
Spotlight

Hello see this discussion, it might help you!

https://supportforums.cisco.com/message/3502020#3502020

Rate this if helps you!

Regards.

Leonardo Santana

Regards
Leonardo Santana

*** Rate All Helpful Responses***

Hey Leonardo,

i dont think that this disussion helps. The Phones register without any problem. The Problem is that i random intervals the phone re-register to the cucm. We always see is when the user wants to make a call and display says "active Call". After 30 seconds the phone re-register to the cucm (WLAN Signal is good at this moment).