7936 - when not in use, red lights turn on and then the unit beeps

[kwallace12]

We have a 7936 unit in a conference room which will randomly:

turn the lights on top of the unit red for a few seconds and then give a loud beep.  

Sometimes it's once an hour and other times three times in ten minutes.  It's very annoying during meetings as the unit is off and shouldn't be doing anything.  

Any idea how to "fix" this behavior?  

Thanks,

Keith

[dpetrovi]

Hi Keith,

Please move this post to IP Telephony support community to get the answer to you question. This community is observed by Cisco Unified MeetingPlace and Cisco WebEx Meetings Server (on premise) experts that can't provide you with a proper feedback.

I hope this helps.

-Dejan

[Wilson Samuel]

Hi,

Try doing factory reset on the phone, most likely its a firmware issue.

http://kb.nexmatrix.net/index.php/article/reset-the-cisco-7936-conference-station

HTH

Regards

Samuel Wilson