Buy or Renew
Buy or Renew
Cisco + Splunk: It’s a new day for your data. Learn more.
 
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
cancel
Start a conversation
448
Views
0
Helpful
1
Replies

7937 call recording.

markbatts
Level 1
Level 1

‎07-29-2010 05:02 AM - edited ‎03-15-2019 11:58 PM

Hi,

From release 1.4(1) the 7937 is able to be voice recorded.I have updated out callmanager 6.1(4a)SU2 with this firmware and tried to setup a phone.

the options

recording option

recording profile

Are missing like before.Anyone tried to do this recently as i'm sure i muse be missing something

cheers

mark

Labels:
0 Helpful
1 Reply 1

Jason Wiatr
Cisco Employee
Cisco Employee

‎07-29-2010 12:38 PM

Hi Mark,

Have you tried restarting the TFTP service, after installing the 1.4(1) firmware? Hope this helps. -Jay

I was able to get the recording options and recording profile by installing the latest device pack fro 6.1.4 (6.1.4.2223-1) Link.

I installed the device pack on all of the nodes and my cluster and performed a cluster reboot per the release notes for the device pack, Link

Hope this helps.

-Jay

0 Helpful
Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community:

Customers Also Viewed These Support Documents