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7937 XML Error

Karthik SP
Level 1
Level 1

Hello,

I have a strange issue. When pressed Directory list on Cisco 7937 SCCP phone, it shows the directory list for a fraction and shows XML Error 4. CUCM version is 8.5.1. Phone load is apps37sccp.1-4-4-0. Could someone help me.

Karthik

5 Replies 5

Gergely Szabo
VIP Alumni
VIP Alumni

Hi,

this might be a bug (see

http://www.cisco.com/en/US/products/hw/phones/ps379/products_tech_note09186a0080965bf9.shtml).

The reason is a malformed XML.

Is it a custom built directory application?

G.

Hello Gergely,

I am not searching the corporate directory, its just to see the missed call, Placed call history.

Regards,

Karthik

Can you open the Directories URL (see the Enterprise Parameters of CUCM) in a web browser?

Does it return a valid XML?

G.

Alright, what am I supposed to do with that URL?