11-30-2010 07:22 PM - edited 03-16-2019 02:12 AM
We have some 7940 phone with two lines, line 1 description is showing up fine.
The line 2 description is not showing up on the phone, even though it is configured to be, on the "line 2" page.
Line 2 is working and the line text fields are populated, it just does not show up on the display on the phone.
Does it need to be configured somewhere else as well to show up?
11-30-2010 11:14 PM
Do you have a phone button template with 2 lines configured?
Regards,
Roman
12-10-2010 01:25 AM
Hi Wilson,
What version of CUCM are you running?
What phone firmware does the 7940 have?
I have tested on my CUCM 8.x and a 7940 but do not seem to have any issues, please let us know if you have resolved your issue and if so, how?
Thanks,
John
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