05-20-2011 12:59 PM - edited 03-16-2019 05:04 AM
Firmware on phone is SCCP42.8-3-3SR2S
CUCM is 903.
Phone has blank screen.
network settings are ok. Other phoens are registered. Licenses available. Phone registers fine with different cluster. here is error from TFTP LOGS.
14:33:27.532 |TID[a972cba0] TFTPEngine::CheckStaleRequests(),[0x9dfe708~18~172.18.65.6~49156] Aborting after [1] Retries. Socket[19] Serving File[SEPB8BEBF9D1CC7.cnf.xml.sgn] Initial Packet#[1]
14:33:27.532 |TID[a972cba0] TFTPEngine::stopAsyncIO[0x9dfe708~18~172.18.65.6~49156] Socket[19] Queued for cleanup
14:33:27.532 |TFTPEngine::CheckStaleRequests(),[0x9dff0e8~19~172.18.65.6~49156] No ACK, Socket[20] Serving File[SEPB8BEBF9D1CC7.cnf.xml.sgn] Expecting block[1] Retrying [1] times...
14:33:27.532 |TID[a8d2bba0] NetworkService::cleanupThread() Socket[19], CReqContext[0x9dfe708~18~172.18.65.6~49156]
14:33:27.532 |TID[a8d2bba0] CReqContext::~CReqContext[0x9dfe708~18~172.18.65.6~49156]
14:33:31.539 |TID[a972cba0] TFTPEngine::CheckStaleRequests(),[0x9dff0e8~19~172.18.65.6~49156] Aborting after [1] Retries. Socket[20] Serving File[SEPB8BEBF9D1CC7.cnf.xml.sgn] Initial Packet#[1]
14:33:31.540 |TID[a972cba0] TFTPEngine::stopAsyncIO[0x9dff0e8~19~172.18.65.6~49156] Socket[20] Queued for cleanup
14:33:31.540 |TFTPEngine::CheckStaleRequests(),[0x9dffac8~20~172.18.65.6~49156] No ACK, Socket[23] Serving File[SEPB8BEBF9D1CC7.cnf.xml.sgn] Expecting block[1] Retrying [1] times...
14:33:31.540 |TID[a8d2bba0] NetworkService::cleanupThread() Socket[20], CReqContext[0x9dff0e8~19~172.18.65.6~49156]
14:33:31.540 |TID[a8d2bba0] CReqContext::~CReqContext[0x9dff0e8~19~172.18.65.6~49156]
14:33:33.155 |RequestPoller::pollForRequest(30), fd(36) Read Ready
14:33:33.155 |-->TID[a5125ba0] TFTPEngine::getRequest[0x9e004a8](), server socket(36)
14:33:33.155 |<--TID[a5125ba0] TFTPEngine::getRequest[0x9e004a8](), server socket(36)
14:33:33.155 | TID[a5125ba0] TFTPServer::recvMessage[0x8b681f8]() sockets:36 CReqContext[0x9e004a8] Requested File[SEPB8BEBF9D1CC7.cnf.xml]
14:33:33.155 |TFTPEngine::isReadRequest[0x9e004a8~21~172.18.65.6~49157], [SEPB8BEBF9D1CC7.cnf.xml] opcode(1), Mode(octet), Serving Count(1)
14:33:33.155 | TID[a5125ba0] TFTPServer::recvMessage[0x8b681f8]() sockets:36 count(00001), connect(0x9e004a8), nbytes(32)
14:33:33.155 |TID[a5125ba0] CReqProcessThreads::processTftpReq(push CReqContext[0x9e004a8])
14:33:33.155 |CReqContext::CReqContext(0x9e00e88)
14:33:33.155 |-->TID[b413dba0] CReqContext::TFTPProxyRun(), [0x9e004a8~21~172.18.65.6~49157]
14:33:33.155 |-->TFTPEngine::setupTransport[0x9e004a8~21~172.18.65.6~49157]
thanks
05-20-2011 01:01 PM
Can you try the SCCP version 8.5 and then goto 9.0.3. I have seen a lot of time the intrim version fixes the issue.
Thanks
Mudit
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