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7942 registration

aguy
Beginner
Beginner

‎09-03-2013 01:40 PM - edited ‎03-16-2019 07:11 PM

Hi guys.  Im testing a new network over a vpn and ran into an issue with my 7942.  The phone has access to CM with ports open for services like tfp and sccp.  It downloads the image and boots but then has an x next to the logo.

Screen Shot 2013-09-03 at 1.39.22 PM.png

Im guessing becasue it cant register properly.  Then the phone comes up with the correct extension and says its registered in CM.  When I try to place a call it immedialy goes to SRST.  Im able to make calls then.  Anyone have some insight on how to fix my registration issue?

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0 Helpful
8 Replies 8

Anas Abueideh
Engager
Engager

‎09-14-2013 07:38 AM

Hi,

can you check the delay of your vpn connection.

HTH

Anas

please rate all the helpful posts

0 Helpful

aguy
Beginner
Beginner
In response to Anas Abueideh

‎09-24-2013 12:07 PM

The vpn is fine.  Low latency 60-70 ms.  Here is the tftp sdi log if anyone can help me out.  The phone is 10.5.100.22.

12:34:27.227 |RequestPoller::pollForRequest(30), fd(63) Read Ready
12:34:27.228 |-->TID[971d0b90] HTTPEngine::acceptConnect(), [0xa190968], socket(63)
12:34:27.228 |   TID[971d0b90] HTTPEngine::acceptConnect(), [0xa190968], socket(63) accept() success, Socket(17), RemoteIP(10.5.100.22), Port(50872)
12:34:27.228 |<--TID[971d0b90] HTTPEngine::acceptConnect(), [0xa190968], socket(63)
12:34:27.228 |   TID[971d0b90] TFTPServer::waitForHTTPConnection[0x8915b38]() sockets:63 count(00000), connect(0xa190968)
12:34:27.228 |TID[971d0b90] CReqProcessThreads::processHttpReq(push CReqContext[0xa190968])
12:34:27.228 |CReqContext::CReqContext(0xa191348)
12:34:27.228 |-->TID[a2fd0b90] CReqContext::HTTPProxyRun(), [0xa190968~10~10.5.100.22~50872]
12:34:27.228 |-->TID[a2fd0b90] HTTPEngine::getRequest(), [0xa190968~10~10.5.100.22~50872]
12:34:27.234 |pollFor(1), Time(5), poll(17) Read Ready
12:34:27.234 |TID[a2fd0b90] HTTPEngine::readRequest(), [0xa190968~10~10.5.100.22~50872], socket(17), received size[66]
12:34:27.234 |   TID[a2fd0b90] HTTPEngine::getRequest(), [0xa190968~10~10.5.100.22~50872] socket(17), ReqTimeout[0], Request[GET /CTLSEPD0C282D0A42A.tlv HTTP/1.1
Host:10.0.100.10:2125620]
12:34:27.234 |   TID[a2fd0b90] HTTPEngine::getRequest(), [0xa190968~10~10.5.100.22~50872] File Requested CTLSEPD0C282D0A42A.tlv
12:34:27.234 |<--TID[a2fd0b90] HTTPEngine::getRequest(), [0xa190968~10~10.5.100.22~50872]
12:34:27.234 |-->CReqContext::tftp[0xa190968~10~10.5.100.22~50872]
12:34:27.234 |CReqContext::CheckAndSetIsStatic(ctlsepd0c282d0a42a.tlv) is (Not a Static) File
12:34:27.234 |CReqContext::isCTLCAPFRequest[CTLSEPD0C282D0A42A.tlv] Not a CTLCAPF File
12:34:27.234 |   CReqContext::tftp[0xa190968~10~10.5.100.22~50872] HandleCTL: [CTLSEPD0C282D0A42A.tlv] is CTLSEPMac.tlv file, Searching[D0C282D0A42A]
12:34:27.235 |TFTPCache::FindMatching(D0C282D0A42A), Found[SEPD0C282D0A42A.cnf.xml.sgn]
12:34:27.235 |   CReqContext::tftp[0xa190968~10~10.5.100.22~50872] HandleCTL: Match[D0C282D0A42A] Found, looking for [CTLFile.tlv] to serve
12:34:27.235 |CReqContext::FindAndServe SignFileFlag[0]
12:34:27.235 |-->HTTPEngine::sendNak[0xa190968~10~10.5.100.22~50872][1]
12:34:27.235 |   HTTPEngine::sendNak[0xa190968~10~10.5.100.22~50872][1] FileName[CTLSEPD0C282D0A42A.tlv], Version[HTTP/1.1]
12:34:27.235 |   HTTPEngine::sendNak[0xa190968~10~10.5.100.22~50872][1] [64][HTTP/1.1 404 Not Found
Content-length: 0
Content-type: */*

]
12:34:27.235 |-->HTTPEngine::sendMessage[0xa190968~10~10.5.100.22~50872]
12:34:27.235 |   HTTPEngine::sendMessage[0xa190968~10~10.5.100.22~50872] Socket[17], Length[64]
12:34:27.235 |   HTTPEngine::sendMessage[0xa190968~10~10.5.100.22~50872] Send Complete, Size[64], Sent[64]
12:34:27.235 |<--HTTPEngine::sendMessage[0xa190968~10~10.5.100.22~50872]
12:34:27.235 |<--HTTPEngine::sendNak[0xa190968~10~10.5.100.22~50872][1]
12:34:27.235 |<--CReqContext::tftp[0xa190968~10~10.5.100.22~50872]
12:34:27.235 |<--TID[a2fd0b90] CReqContext::HTTPProxyRun(), [0xa190968~10~10.5.100.22~50872]
12:34:27.235 |TID[a2fd0b90] CReqContext::~CReqContext[0xa190968~10~10.5.100.22~50872]
12:34:27.462 |RequestPoller::pollForRequest(30), fd(63) Read Ready
12:34:27.462 |-->TID[971d0b90] HTTPEngine::acceptConnect(), [0xa191348], socket(63)
12:34:27.462 |   TID[971d0b90] HTTPEngine::acceptConnect(), [0xa191348], socket(63) accept() success, Socket(17), RemoteIP(10.5.100.22), Port(51355)
12:34:27.462 |<--TID[971d0b90] HTTPEngine::acceptConnect(), [0xa191348], socket(63)
12:34:27.462 |   TID[971d0b90] TFTPServer::waitForHTTPConnection[0x8915b38]() sockets:63 count(00000), connect(0xa191348)
12:34:27.462 |TID[971d0b90] CReqProcessThreads::processHttpReq(push CReqContext[0xa191348])
12:34:27.462 |CReqContext::CReqContext(0xa191d28)
12:34:27.462 |-->TID[a43d0b90] CReqContext::HTTPProxyRun(), [0xa191348~11~10.5.100.22~51355]
12:34:27.462 |-->TID[a43d0b90] HTTPEngine::getRequest(), [0xa191348~11~10.5.100.22~51355]
12:34:27.468 |pollFor(1), Time(5), poll(17) Read Ready
12:34:27.468 |TID[a43d0b90] HTTPEngine::readRequest(), [0xa191348~11~10.5.100.22~51355], socket(17), received size[66]
12:34:27.468 |   TID[a43d0b90] HTTPEngine::getRequest(), [0xa191348~11~10.5.100.22~51355] socket(17), ReqTimeout[0], Request[GET /ITLSEPD0C282D0A42A.tlv HTTP/1.1
Host:10.0.100.10:2125620]
12:34:27.468 |   TID[a43d0b90] HTTPEngine::getRequest(), [0xa191348~11~10.5.100.22~51355] File Requested ITLSEPD0C282D0A42A.tlv
12:34:27.468 |<--TID[a43d0b90] HTTPEngine::getRequest(), [0xa191348~11~10.5.100.22~51355]
12:34:27.468 |-->CReqContext::tftp[0xa191348~11~10.5.100.22~51355]
12:34:27.468 |CReqContext::CheckAndSetIsStatic(itlsepd0c282d0a42a.tlv) is (Not a Static) File
12:34:27.468 |CReqContext::isCTLCAPFRequest[ITLSEPD0C282D0A42A.tlv] Not a CTLCAPF File
12:34:27.468 |   CReqContext::tftp[0xa191348~11~10.5.100.22~51355] HandleITL: [ITLSEPD0C282D0A42A.tlv] is ITLSEPMac.tlv file, Searching[D0C282D0A42A]
12:34:27.468 |TFTPCache::FindMatching(D0C282D0A42A), Found[SEPD0C282D0A42A.cnf.xml.sgn]
12:34:27.469 |   CReqContext::tftp[0xa191348~11~10.5.100.22~51355] HandleITL: Match[D0C282D0A42A] Found, looking for [ITLFile.tlv] to serve
12:34:27.469 |CReqContext::FindAndServe SignFileFlag[0]
12:34:27.469 |CCtftpChangeNotifyServer::HasWaitingEvent(), Empty List or pkid
12:34:27.469 |CReqContext::FindAndServe(1)[0xa191348~11~10.5.100.22~51355],[(ITLFile.tlv),(2567),(0x9b0d108)] found in config cache
12:34:27.469 |-->CReqContext::serve[0xa191348~11~10.5.100.22~51355]
12:34:27.469 |-->CSendBuffer::Init[0xa191348~11~10.5.100.22~51355]
12:34:27.469 |<--CSendBuffer::Init[0xa191348~11~10.5.100.22~51355]
12:34:27.469 |-->HTTPEngine::sendResponse[0xa191348~11~10.5.100.22~51355]
12:34:27.469 |   HTTPEngine::sendResponse[0xa191348~11~10.5.100.22~51355] FileName[ITLSEPD0C282D0A42A.tlv], Version[HTTP/1.1], Size[2567]
12:34:27.469 |   HTTPEngine::sendResponse[0xa191348~11~10.5.100.22~51355] [85][HTTP/1.1 200 OK
Content-length: 2567
Cache-Control: no-store
Content-type: */*

]
12:34:27.469 |-->HTTPEngine::sendMessage[0xa191348~11~10.5.100.22~51355]
12:34:27.469 |   HTTPEngine::sendMessage[0xa191348~11~10.5.100.22~51355] Socket[17], Length[85]
12:34:27.469 |   HTTPEngine::sendMessage[0xa191348~11~10.5.100.22~51355] Send Complete, Size[85], Sent[85]
12:34:27.469 |<--HTTPEngine::sendMessage[0xa191348~11~10.5.100.22~51355]
12:34:27.469 |-->HTTPEngine::sendMessage[0xa191348~11~10.5.100.22~51355]
12:34:27.469 |   HTTPEngine::sendMessage[0xa191348~11~10.5.100.22~51355] Socket[17], Length[2567]
12:34:27.469 |   HTTPEngine::sendMessage[0xa191348~11~10.5.100.22~51355] Send Complete, Size[2567], Sent[2567]
12:34:27.469 |<--HTTPEngine::sendMessage[0xa191348~11~10.5.100.22~51355]
12:34:27.469 |<--HTTPEngine::sendResponse[0xa191348~11~10.5.100.22~51355]
12:34:27.469 |<--CReqContext::serve[0xa191348~11~10.5.100.22~51355]
12:34:27.469 |<--CReqContext::tftp[0xa191348~11~10.5.100.22~51355]
12:34:27.469 |<--TID[a43d0b90] CReqContext::HTTPProxyRun(), [0xa191348~11~10.5.100.22~51355]
12:34:27.469 |TID[a43d0b90] CReqContext::~CReqContext[0xa191348~11~10.5.100.22~51355]
12:34:27.963 |RequestPoller::pollForRequest(30), fd(63) Read Ready
12:34:27.963 |-->TID[971d0b90] HTTPEngine::acceptConnect(), [0xa191d28], socket(63)
12:34:27.963 |   TID[971d0b90] HTTPEngine::acceptConnect(), [0xa191d28], socket(63) accept() success, Socket(17), RemoteIP(10.5.100.22), Port(50522)
12:34:27.963 |<--TID[971d0b90] HTTPEngine::acceptConnect(), [0xa191d28], socket(63)
12:34:27.963 |   TID[971d0b90] TFTPServer::waitForHTTPConnection[0x8915b38]() sockets:63 count(00000), connect(0xa191d28)
12:34:27.963 |TID[971d0b90] CReqProcessThreads::processHttpReq(push CReqContext[0xa191d28])
12:34:27.963 |CReqContext::CReqContext(0xa192708)
12:34:27.963 |-->TID[a39d0b90] CReqContext::HTTPProxyRun(), [0xa191d28~12~10.5.100.22~50522]
12:34:27.963 |-->TID[a39d0b90] HTTPEngine::getRequest(), [0xa191d28~12~10.5.100.22~50522]
12:34:27.969 |pollFor(1), Time(5), poll(17) Read Ready
12:34:27.969 |TID[a39d0b90] HTTPEngine::readRequest(), [0xa191d28~12~10.5.100.22~50522], socket(17), received size[71]
12:34:27.969 |   TID[a39d0b90] HTTPEngine::getRequest(), [0xa191d28~12~10.5.100.22~50522] socket(17), ReqTimeout[0], Request[GET /SEPD0C282D0A42A.cnf.xml.sgn HTTP/1.1
Host:10.0.100.10:2125620]
12:34:27.969 |   TID[a39d0b90] HTTPEngine::getRequest(), [0xa191d28~12~10.5.100.22~50522] File Requested SEPD0C282D0A42A.cnf.xml.sgn
12:34:27.969 |<--TID[a39d0b90] HTTPEngine::getRequest(), [0xa191d28~12~10.5.100.22~50522]
12:34:27.969 |-->CReqContext::tftp[0xa191d28~12~10.5.100.22~50522]
12:34:2