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Beginner

7945 after h/w reset not working

could any body help i have ccm7.1 phone 7945 ater making h/w reset it cannot load again it gives me upgrading term25.loads and restart how to recover to my firmware version

SCCP45.8-5-2SR1S and it gives me auth failed i dont know why any help appreciated

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I have come across this issue,and a firmware downgrade helped me to resolve this issue.Basically,ip phone not able to upgrade directly from the current version to the version you mentioned.Try to put SCCP45.8-3 when it is successfull upgrade it to 8-5

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Advocate

Hi,

Look at this link

If you are upgrading from an older version you 1st must upgrade to 8.5.2 without the SR

http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/firmware/8_5_2/english/release/notes/7900_852SR1.html#wp164599

HTH

Alex

Regards, Alex. Please rate useful posts.
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Beginner

Here is how to recover:

https://supportforums.cisco.com/docs/DOC-11587

Hope it helps

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