10-19-2011 09:38 AM - edited 03-16-2019 07:36 AM
could any body help i have ccm7.1 phone 7945 ater making h/w reset it cannot load again it gives me upgrading term25.loads and restart how to recover to my firmware version
SCCP45.8-5-2SR1S and it gives me auth failed i dont know why any help appreciated
10-19-2011 09:56 AM
I have come across this issue,and a firmware downgrade helped me to resolve this issue.Basically,ip phone not able to upgrade directly from the current version to the version you mentioned.Try to put SCCP45.8-3 when it is successfull upgrade it to 8-5
10-19-2011 10:01 AM
Hi,
Look at this link
If you are upgrading from an older version you 1st must upgrade to 8.5.2 without the SR
HTH
Alex
10-19-2011 12:10 PM
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