11-13-2013 10:46 PM - edited 03-16-2019 08:24 PM
hello everyone
i have a problem
i have a 7945 i reset it use 3491672850*# to reset
now i connect it into network and config a DHCP for option 150 to the TFTP server
on the TFTP server i copy the 7945 8.5(2) firmware.and there have term45.default.loads
i power on the phone and i look up the TFTP log ,
the TFTP server send term45.default.loads to the phone ,then stop .....
and about 3 minutes send again but the phone still black screen....why....
11-13-2013 11:14 PM
You need to send the full tftp logs here..For us to know whats going on
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"opportunity is a haughty goddess who waste no time with those who are unprepared"
11-14-2013 12:05 AM
hi aokanlawon
i use TFTP32
next is log
when the phone download the file term45.default.loads then the download will stop
11-14-2013 01:02 AM
up...
11-14-2013 02:33 AM
The reason this is happening is most likely due to the fact that the term45.default.loads is the wrong one. Do you know the version of firmware on the phone before you wiped it out? I suggest you try the firmware version 8.3 or 8.4 first. ensure you copy the term45 default load in the fimrware package to the tftp server and remove this current one
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"opportunity is a haughty goddess who waste no time with those who are unprepared"
11-14-2013 04:04 AM
hi aokanlawon
the term45.default.load is download form www.cisco.com
i try the version 8-3-2,8-3-3,8-4-1sr2 and 8-5-2
the default.load is in there packet...
next is get form one of the version's zip packet add a defaultXML file
and next is the XMLDefault.cnf.xml
11-14-2013 05:25 AM
Bo,
I dont understand what your are trying to tell me...Can you explain a little better
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"opportunity is a haughty goddess who waste no time with those who are unprepared"
11-14-2013 05:14 PM
sorry.....my english is very pool .....
after 3491672850*# reset the phone
the phone change black screen
so i download the 7945 firmware from www.cisco.com
like this : cmterm-7945_7965-sccp.8-3-2.zip
i connect the phone to a switch and use the switch for DHCP server (option 150 is my PC)
top : phone ---- switch (dhcp server ) -----my PC (run TFTP32)
then i decompress cmterm-7945_7965-sccp.8-3-2.zip to the TFTP server root directory
in the zip have a file is term45.default.load
but after the phone get ip address and download the term45.default.load
it isn't do anything.....
after about 3minuts the phone again download the term45.default.load
again and again.......
11-14-2013 05:16 PM
i forget
the XML also in the TFTP root directory......
11-14-2013 11:48 PM
up
11-17-2013 04:57 PM
Hi There
You experts may i ask you if i can couple of questions for my understading though i'm not helping to resolve this issue .
1. What is the diffrence betwwen Normal Factoy Reset and resetting using 3491672850*# ??.
2. What is term45.default.load file does.
Thanks
08-29-2016 10:54 PM
Bo..
Did you ever figure this out? Same exact issue here. After factory reset/flash reformat i get the same issue.
Regardless of what sccp firmware i try all i get is the phone down loads the default loads file twice. Then sits for a while, reboots and repeats.
Same results as the tftp logs you posted.
Tried about 5 different firmware sets now with no success. Especially the oldest 8.3, 8.4, and 8.5.2
08-30-2016 06:56 PM
Then sits for a while, reboots and repeats.
What does the logs say?
08-30-2016 07:57 PM
Alright, I scoured the interwebs and found the solution. Thought I'd post it hear incase anyone has the same issue or if Bo Bo has been waiting for the answer for 3 years and has been patiently waiting for help. Most search results say use 8.5.2 as a intermediary firmware set then your all good. Not the case.
If you have a 7945 or 7965 that is hardware version 13+ you cannot use older phone firmware. Your screen will turn black on reset/flash reformat and you'll get the results bo bo posted earlier in this thread. But your phone isn't bricked.
On hardware version 13+ you must run 9.3.1SR3 or later firmware, these newer model phones cannot run the older firmware. that's what the .loads files downloads then gets rejected.
Just uploaded cmterm-7945_7965-sccp.9-4-2SR2-2.zip and phone is up and running.
Hope this helps someone, Thanks Leo for the response though.
11-01-2017 06:49 AM
I wish my wife had patience like Bo.
Great work Leo. Hope Bo is alive to read your find.
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