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7962 sees wrong firmware

j.huizinga
Frequent Contributor
Frequent Contributor

Hi,

We have a callmanager 4.2.3

We want to connect a 7962 phone, so we installed the latest SR for this callmanager version.

Now we see device 7962

The problem we face is that the 7962 phone wants to make a firmware upgrade and wants to download SCCP41.8-4-1SR1S and NOT SCCP42.8-4-1SR1S

The device defaults point to the correct firmware.

How can this happen?

Any idea?

Jan

1 Reply 1

j.huizinga
Frequent Contributor
Frequent Contributor

Faulty telephone, another 7962 upgrades fine, and registers correctly.

We shall send the phone back

Thanks,

Jan

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