We have a callmanager 4.2.3
We want to connect a 7962 phone, so we installed the latest SR for this callmanager version.
Now we see device 7962
The problem we face is that the 7962 phone wants to make a firmware upgrade and wants to download SCCP41.8-4-1SR1S and NOT SCCP42.8-4-1SR1S
The device defaults point to the correct firmware.
How can this happen?
Faulty telephone, another 7962 upgrades fine, and registers correctly.
We shall send the phone back
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