cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
8271
Views
5
Helpful
3
Replies

7962 - Upgrading Screen Loop

I have made a factory reset on a 7962 and now is stucked on the upgrading screen, but i need to input the tftp manually but i cant access the menu.

Any toughts on how can i access the menu?

1 Accepted Solution

Accepted Solutions

paolo bevilacqua
Hall of Fame
Hall of Fame

You cannot manualy set tftp (or anything else) on a phone that has been reset.

You will need your dhcp server to supply the correct tftp addres. There is no alternative.

View solution in original post

3 Replies 3

paolo bevilacqua
Hall of Fame
Hall of Fame

You cannot manualy set tftp (or anything else) on a phone that has been reset.

You will need your dhcp server to supply the correct tftp addres. There is no alternative.

Ayodeji Okanlawon
VIP Alumni
VIP Alumni

If you search the forum you will many posts that already address similar issue...

Please rate all useful posts

"'Nature is too thin a screen, the glory of the omnipresent God bursts through it everywhere"-Ralph Waldo Emerson

Please rate all useful posts

Ayodeji Okanlawon
VIP Alumni
VIP Alumni

Rafael,

Here are the very good posts with similar issues..

https://supportforums.cisco.com/message/3661272#3661272

https://supportforums.cisco.com/message/3715072#3715072

https://supportforums.cisco.com/message/3692756#3692756

Please rate all useful posts

"'Nature is too thin a screen, the glory of the omnipresent God bursts through it everywhere"-Ralph Waldo Emerson

Please rate all useful posts