I have CUCM 9.1 and Cisco IP Phones 8841. Before adding the phones to CUCM I can see the options of Ringtones. After adding the phones to CUCM no Ringtones option in setting menu. Any help?
I did not add any ringtone, I just want to see the default ringtones.
Thank you for your reply.
I'm sorry I did not get what you want me to check. I tried to open the phone page Device>Phone> but I did not find settings menu.
Could you please give me more details?
Under the configuration for the device, you configure the level of access to the settings options
|Indicates whether the settings button can be used to change the phone configuration. When settings access is disabled, this also prevents the ringer volume from being adjusted and any audio level adjustments from being saved.|
|This is a required field.|
do you have one call manager ? if you have multiple server then try to register it with other servers. And search for xml files in cucm (all server) ( OS admin -> tftp -> search for .xml )
It appears that you will need to push this info to the ip phones from TFTP server using the following procedure
1. Download the Ringlist-wb.xml from the CUCM using any TFTP client (eg : TFTP32)
2. Edit the file, add the below content :
<DisplayName> Classic 2</DisplayName>
3. Save the file. Go to CUCM OS Admin Page > Software Upgrades > TFTP File Management, upload the file
4. Restart TFTP service
4. Reset the phones
Below is the reference for the phone ring-list customization :
Thank you for your support.
Do you mean no ringtones -only one- by default ?
I do not want to add custom ringtones, all what I want to do is to give the customer the option to select from different options.
This affects all phones accessing the Ringlist-wb.xml file
So, while my problem only with 8800 series can I change the firmware? I do not want any interruption for other models like 9900 and 7900.