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8841 Multi Platform Firmware Phone Registration with Avaya IP Office

pgamage
Level 1
Level 1

‎09-11-2025 05:58 AM - edited ‎09-11-2025 06:00 AM

We successfully migrated 8841 phone firmware from Enterprise to Multi Platform. 

Now we want to register this phone with the Avaya IP Office. We have done this with other brands of phones just by giving SIP server IP, extension and password.

Seems like Cisco approach is very different. We were able to login to the phone web interface and noticed there are large number of configuration items but unable to find simple things like SIP server, extension and password. Phone interface also not helpful.

Can someone help us to move forward from here? 

This video shows most of the configurable items.

(view in My Videos)

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Nithin Eluvathingal
VIP
VIP

‎09-14-2025 12:08 AM

AFAIK, those settings are located under the Ext Tab.
Please refer to this video for instructions on how to set up MPP.

 

 

https://www.youtube.com/watch?v=P9F0OKm-bKQ



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How to Set Up a Cisco IP Phone with Multi-platform Firmware (MPP) | Walkthrough
How to Set Up a Cisco IP Phone with Multi-platform Firmware (MPP) | Walkthrough
youtube.com/watch?v=P9F0OKm-bKQ
In this Cisco Tech Talk, we show you how to set up a Cisco IP Phone with Multi-platform Firmware (MPP). Learn the step-by-step process to configure your IP phone, enabling compatibility across various platforms and ensuring seamless integration into your network environment. Related links: Cisco ...
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