Don’t look at CCE to solve Park-related concerns; to my knowledge it isn’t supported on CCE agent DNs.
Does the call revert at all? In other words, are you describing a user interface issue or a functional issue? Have you checked the bug toolkit for your CUCM and phone firmware version? Tried the latest phone firmware build?
There are cases/situations where we have to configure custome CPTONE to resolve FXO disconnect issue. Following are situations which can arise due to FXO disconnect issue:
Phone A calls Phone B, Phone B does not answer. Phone A then goes on-hook but Phon...
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SymptomsI’m doing a factory reset on the mobile board and it’s giving me the same issues that I wasn’t able to also send over last time. It says that it can’t connect to the server because of a firewall (we don’t have one) and then sometimes it...