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8851 BLF on Extesnion Mobility Works for random period and then freezes

dwtcp
Beginner
Beginner

Hi all,

i have recently upgraded my 8851 console with 36 expansion module to 10.3.1.

The user uses extension mobility.

All 36 buttons have BLF speed dials.

After the user logs in to her profile, BLF works fine but after a random period ( 1hour maybe less) the leds freeze and stop working.

They freeze to a state showing other users available and other not.

Call list BLF works always so on the screen, user has correct info.

 

in 10.2.2.1 i have the same issues (among others) that is why i have upgraded.

Anyone seen that?

BR

Antonis

2 Replies 2

Edward Shanley
Beginner
Beginner

did anyone find a resolution to this? asusming firmware upgrade?

Hi,

as far as I know there is no solution:
https://tools.cisco.com/bugsearch/bug/CSCuu62252
https://tools.cisco.com/bugsearch/bug/CSCuq13019

The only "workaround" is to RESTART the Phone.

best regards
Franz

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