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8851 Line Monitoring with Webex Calling

rab.j.choudhry
Level 1
Level 1

In Control Hub, I have a single user that I have configured Monitoring with a few Monitored Lines  and few Call Parking Extensions under User > Calling > Advanced > Monitoring. This user has three 8851 devices. Now, all three phones work perfectly with the single extension that is shared. We can hold/resume call from all phones. However, the monitoring list (Call Parking Extension or other Monitored Line) only show up on one 8851 phone. It does not show up on the other two phones. How can we ensure the other phones behave the same? The web interface for the device seems to not accessible when the device is provisioned through Webex

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