Hi There,
I have never used this feature (I am a heavy softphone user so I do all audio/video through my PC). However, I will try and point you in the right direction and let you know how I got there:
- I first did some research on the feature you mentioned in the 8800 phone user guide:
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cuipph/8800-series/english/user-guide/P881_BK_C3A802A0_00_cisco-ip-phone-8800-user_guide.pdf
- The user guide states you need to meet the following pre-requisites:
- You need the latest version of Cisco Media Services Interface (MSI) and one of the following products:
- Cisco Jabber for Windows 9.7(5) or later
- Cisco Jabber for Mac 10.8.1 or later
- If you have a Cisco CCO and valid contract you should be able to download a recent copy of Jabber along with the Jabber Desk Phone Video Services Interface. I was able to find a copy of the Jabber Desk Phone Video Services Interface here (version 4.1.8 if you are running Windows 10).
- If you also take a look at the Jabber for Windows deployment guide, there are some additional requirements as well:
- Review the Configure Desk Phone Video, Desk Phone Video Considerations, and Troubleshooting Desk Phone Video sections for more details.
A few additional points:
- Can you describe your use case? Your 8865 phone has video capabilities built in. Are you perhaps receiving a presentation share and it is too small on the desk phone screen?
- This method adds considerable overhead to a deployment as you now have to manage 2 software packages on the client (Jabber AND Deskphone Video Services Interface). If you want to use video on the PC you might be better off configuring a softphone device on CUCM and plugging in a USB headset to the PC.
Anyone else on the forums is welcome to hop in with their experiences as well!
Let us know how it goes!
- J
