The user guide states you need to meet the following pre-requisites:
You need the latest version of Cisco Media Services Interface (MSI) and one of the following products:
Cisco Jabber for Windows 9.7(5) or later
Cisco Jabber for Mac 10.8.1 or later
If you have a Cisco CCO and valid contract you should be able to download a recent copy of Jabber along with the Jabber Desk Phone Video Services Interface. I was able to find a copy of the Jabber Desk Phone Video Services Interface here (version 4.1.8 if you are running Windows 10).
Review the Configure Desk Phone Video, Desk Phone Video Considerations, and Troubleshooting Desk Phone Video sections for more details.
A few additional points:
Can you describe your use case? Your 8865 phone has video capabilities built in. Are you perhaps receiving a presentation share and it is too small on the desk phone screen?
This method adds considerable overhead to a deployment as you now have to manage 2 software packages on the client (Jabber AND Deskphone Video Services Interface). If you want to use video on the PC you might be better off configuring a softphone device on CUCM and plugging in a USB headset to the PC.
Anyone else on the forums is welcome to hop in with their experiences as well!
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Published by Tyler Wilkin (twilkin) and Jerson Enrique Gamboa Gamboa (jgamboag)
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