8941 Join Features

[somjade.p]

Hi All,

I'm running to the problem with 8941 that I can't merge 2 active incoming calls together since 8941 does't have the "Join" Softkey. Even more, softkey customization is impossible for this model.

Does anyone has the workarond for this ? Does it has a similar feature for "Join"? or is there a way to add "Join" feature to th phone.

thanks in advance,

[Rob Huffman]

Hi Somjade,

The method is different for these models

Join Calls Together in a Conference

1. Start with two connected calls.

2. Make sure that one of the calls is active (not on hold). If both calls are on hold, resume one call.

3. Press the Conference button .

4. Press the line button for the other (held) call.

5. If the held call is on another line:

a. Press the Active Calls softkey.

b. Choose a call from the list.

c. Press the Conference softkey.

The conference begins. (The conference is established on the line that had the active call.)

http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/8941_8945/8_5/english/user-guide/callingfeatures_8945.html#wp1027465

Cheers!

Rob

"Clocks go slow in a place of work
Minutes drag and the hours jerk" 

-The Clash

[Juan Gerardo Hernandez]

rob.huffman, Very useful Thank you.