8945 firmware 9.3.2.11 in CUCM 8.6

[CrowleyFleck]

We're on CUCM 8.6.2 and Device Pack 8.6.2(22030)

I updated an IP 8945 SCCP test phone to firmware 9.3.2.11 and features such as Enhanced Message Waiting Indicator, and One Click to Home Screen don't function.

Do these features require CUCM ver 9?

[Rob Huffman · Accepted solution]

Hi Crowley,

It looks to be supported on SIP only as well as 9.x

Feature Support by Protocol

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This appendix provides information about feature support for             the Cisco Unified IP Phones 8941 and 8945 using the SCCP or SIP protocol with             Cisco Unified Communications Manager Release 9.0.

The table  provides a high-level overview             of calling features and their support by protocol. This table focuses primarily             on end-user calling features and is not intended to represent a comprehensive             listing of all available phone features. For details about user interface             differences and feature use, refer to the              Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager (SCCP and SIP).

The guide is available at this URL:

http://www.cisco.com/en/US/products/ps10451/tsd_products_support_series_home.html

The specific sections that describe the features in the user             guide are referenced in the following table.

Table 1 Cisco Unified IP Phones 8941 and 8945  Feature Support by Protocol

Features	Protocol: SCCP	Protocol: SIP	For more information, see the following chapter and section in the user guide
Calling Features
Abbreviated Dialing	Supported	Supported	Calling Features, Speed Dial
Agent Greeting	Supported	Supported	Calling Features, Agent Greeting
Assisted Directed Call Park	Not supported	Supported	Calling Features, Call Park
Audible Message Waiting Indicator (AMWI)	Supported	Supported	Voice Messages, Check for voice messages
Audio Only Lock Icon	Supported	Supported	Calling features, Video Calls and Security
Auto Answer	Supported	Supported	Calling features, Auto Answer
Auto-pickup	Supported	Supported
Automatic Port Synchronization	Supported	Supported
Barge	Supported	Supported	Calling features, Barge
Block external to external transfer	Supported	Supported
Bluetooth Handsfree Profile	Supported (Cisco Unified IP Phone 8945 only)	Supported (Cisco Unified IP Phone 8945 only)
Busy Lamp Field (BLF)	Supported	Supported	Calling features, Line status
Busy Lamp Field (BLF) Pickup	Supported	Supported	Calling features, Line status
Call Back	Supported	Supported	Calling features, Call Back
Call Display Restrictions	Supported	Supported
Call Forward All	Supported	Supported	Calling features, Call Forward
Call Forward All Breakout	Supported	Supported
Call Forward All Loop Prevention	Supported	Supported
Call Forward Busy	Supported	Supported	Calling features, Call Forward
Call Forward Configurable Display	Supported	Supported
Call Forward Destination Override	Supported	Supported
Call Forward No Answer	Supported	Supported	Calling features, Call Forward
Call Forward Notification	Supported	Supported
Call Park	Supported	Supported	Calling features, Call Park
Call Pickup/Group Call Pickup/Directed Call Pickup	Supported	Supported	Calling features, Call Pickup
Call Recording	Supported	Supported	Calling features, Silent Monitoring and Recording
Call Waiting	Supported	Supported	Calling features, Call Waiting
Caller ID	Supported	Supported	Your Phone, Buttons and hardware
Caller ID Blocking	Supported	Supported
Calling Party Normalization	Supported	Supported
Cisco Extension Mobility	Supported	Supported	Calling features, Extension Mobility
Cisco Extension Mobility Cross Cluster	Supported	Supported
Classic Ringtones	Supported	Supported
Client Matter Code (CMC)	Supported	Supported	Calling features, Client Matter Code
Computer Telephony Integration (CTI) Applications	Supported	Some support (such as Call Park, MWI)
Configurable Call Forward Display	Supported	Supported
Custom Background Images	Supported	Supported
Device Invoked Recording	Supported	Supported
Direct Transfer	Supported	Supported
Directed Call Park	Supported	Supported	Calling features, Call Park
Do Not Disturb (DND)	Supported	Supported	Calling features, Do Not Disturb
Distinctive Ring	Supported	Supported	Phone applications, Ringtones
Enhanced Message Waiting Indicator	Not Supported	Supported	Voice messages, Voice message identification
Enhanced Version Negotiation with Unified CME	Not supported	Supported
Fast Dial Service	Supported	Supported	Calling features, Fast Dial
Forced Authorization Code (FAC)	Supported	Supported	Calling features, Forced Authorization Code
Group Call Pickup	Supported	Supported
Headset Sidetone Controls	Supported	Supported
Hold	Supported	Supported	Calling features, Hold
Hold Reversion	Supported	Supported	Calling features, Hold Reversion
HTTP Download	Supported	Supported
HTTPS Support	Not supported	Supported	HTTPS support
Hunt Group	Supported	Supported	Calling features, Hunt Group
iDivert	Supported	Supported	Calling features, Divert
Incoming Call Toast Timer	Supported	Supported
Intercom	Supported	Supported	Calling features, Intercom
Join	Supported	Supported	Calling features, Join calls into conference
Join Across Lines	Supported	Supported	Calling features, Join calls into conference
Line Status for Call Lists	Supported	Supported
Log Out of Hunt Groups	Supported	Supported	Calling features, Sign in and out of hunt group
Malicious Call ID	Supported	Supported	Calling features, Malicious Call ID
Maximum CTL File Size	Supported	Supported
Meet Me	Supported	Supported	Calling features, Meet Me
Message Waiting Indicator	Supported	Supported	User options, Change voice message indicator setting per line User options, Change audible voice message indicator setting per line
Mobile Connect	Supported	Supported	Calling features, Mobile Connect User options, Mobility settings
Mobile Voice Access	Supported	Supported
Multiple Calls Per Line	Supported	Supported	Calling features, Multiple Calls Per Line
Music on Hold	Supported	Supported
Mute	Supported	Supported	Calling features, Mute
No Alert Name	Not Supported	Supported
On-hook dialing	Supported	Supported	Calling features, On-hook dialing
One Click To Home Screen	Supported	Supported	Your Phone, Buttons and Hardware
Other Group Pickup	Supported	Supported
Pause in Speed Dial	Not supported	Supported
PLK Support for Queue Statistics	Supported	Supported	Call features, Hunt Groups
Plus Dialing	Supported	Supported	Call features, Plus Dialing
Privacy	Supported	Supported	Call features, Privacy
Private Line Automated Ringdown (PLAR)	Supported	Supported
Programmable Feature Buttons	Supported	Supported	Your phone, Buttons and hardware
Programmable Feature Buttons as Softkeys	Supported	Supported
Quality Reporting Tool (QRT)	Supported	Supported	Call features, Quality Reporting Tool
Redial	Supported	Supported	Call features, Redial
Ring Setting	Supported	Supported	User settings, Change ring settings per line
Ringer Volume Control	Supported	Supported	Your phone, Buttons and hardware
RTCP control for video	Supported	Supported
Secure Conference	Supported	Supported	Call features, Conference
Services	Supported	Supported
Services URL button	Supported	Supported
Shared Line	Supported	Supported	Call features, Shared lines
sRTP Secure Video	Not supported	Supported
Monitoring and Recording	Supported	Supported	Call features, Silent Monitoring and Recording
Speed Dial	Supported	Supported	Call features, Speed dial
SRST Notification	Supported	Supported
SSH Access	Supported	Supported
Time-of-Day Routing	Supported	Supported
Transfer	Supported	Supported	Call features, Transfer
Transfer - Direct Transfer	Supported	Supported	Call features, Transfer
Time Zone Update	Supported	Supported
User Experience Enhancements	Supported	Supported	Applications, Call History Voice messages, Voice message identification
Voice Mail	Supported	Supported	Voice messages
VPN Client Support	Not supported	Supported	Phone Applications, VPN Client Support
Widescreen Video Enhancement	Not supported	Supported
XSI Component API Support	Supported	Supported

http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/8941_8945/9_0/english/admin_guide/P415_BK_C1A45FBB_00_admin-guide-8941-8945_appendix_01110.html

Cheers!

Rob

"Spend your life waiting,
for a moment that just don't come,
Well, don't waste your time waiting" 

-Springsteen

[CrowleyFleck]

Great! Thanks for the help!!

[Jaime Valencia]

Yes, in the RNs if you notice the "where to find more info" section, it all points to CUCM 9.0 documentation.

HTH

java

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