cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Announcements
104
Views
5
Helpful
2
Replies
Highlighted

8961/CUCM10.5/Transfer when call is ringing in, without going off hook

Hi community,

 

i somehow couldn´t get it working that a ringing in call, which is shown on display, can get transferred directly to a variably chosen number.

What i CAN do is an iDivert, to voicemails, and also it should be able to a preconfigured number.

BUT: Customer wants to choose freely any number he wants, not only preconfigured number or voicemail...like with a full consult transfer.

Any ideas?

 

Thanks,

Andreas

1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted
Hall of Fame Cisco Employee

Nope, all you get to do that is iDivert, no way to transfer a call to any number you want, if you don't actually pick up the call in first place.

HTH

java

if this helps, please rate

View solution in original post

2 REPLIES 2
Highlighted
Hall of Fame Cisco Employee

Nope, all you get to do that is iDivert, no way to transfer a call to any number you want, if you don't actually pick up the call in first place.

HTH

java

if this helps, please rate

View solution in original post

Highlighted

Thanks, so i was right