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8961 SIP Phone doesnt reach Unity Express Voicemail

hi,

we have an Cisco Callmanager Express with a ISM Unity Express Module.

At CME some IP Communicators configured and one hardware phone, a 8961. We know these phone running SIP.

If I push the message button at the IP Communicators I reach the voicemail.

If I push the message button at the 8961 I get a fast busy.

The DeBUG SIP means, that we have no CODEC negotiated.

Here the output:

SIP: (13641) Attribute mid, level 1 instance 1 not found.

Jul 21 07:32:01.462: //13641/5BBB9D05B547/SIP/Error/sipSPI_ipip_update_codec_params_in_channelInfo:

failed to update call entry

Jul 21 07:32:01.462: //-1/xxxxxxxxxxxx/SIP/Error/voipCodec_to_rtpAvpCodec: Unexpected VoIPCodec Type :

Jul 21 07:32:01.462: //-1/xxxxxxxxxxxx/SIP/Error/voipCodec_to_rtpAvpCodec: Unexpected VoIPCodec Type :

Jul 21 07:32:01.462: //13641/5BBB9D05B547/SIP/Error/sipSPI_ipip_update_call_entry:

failed to update call entry

Jul 21 07:32:01.462: //-1/xxxxxxxxxxxx/SIP/Error/sipSPI_ipip_set_channel_count: Unable to set CHANNEL_COUNT for callid 13641

Jul 21 07:32:01.462: //13641/5BBB9D05B547/SIP/Error/sip_iwf_sip_copy_sdp_to_channelInfo: Channel count is not set at this point. Not SIP-SIP or SET_MODE is not done.

Jul 21 07:32:01.462: //13641/5BBB9D05B547/SIP/Error/sipSPI_ipip_ExtractPassthruCopyListHdrsFromSipContainer: Unsupported header passthru is not configured and no headers are present in hdr_hash_queue

Jul 21 07:32:01.462: //13641/5BBB9D05B547/SIP/Error/ccsip_api_call_setup_ind: Unable to add unsupp headers to container

Jul 21 07:32:01.726: //13642/5BBB9D05B547/SIP/Error/sip_iwf_sip_copy_channelInfo_to_sdp: We are either escalating, orno stream found for this m-line index:1

Jul 21 07:32:01.726: //13642/5BBB9D05B547/SIP/Error/sipSPICodecTranscoder: Disjoint set & xcoder reservation failed. Disconnect call

Jul 21 07:32:01.726: //-1/xxxxxxxxxxxx/SIP/Error/sipSPIGetContentQSIG: No Inbound Container Created !!!

Jul 21 07:32:01.726: //-1/xxxxxxxxxxxx/SIP/Error/sipSPIGetContentQ931: No Inbound Container Created !!!

Jul 21 07:32:01.726: //13642/5BBB9D05B547/SIP/Error/sipSPI_ipip_ExtractPassthruContentFromSipContainer: Invalid CCB/Data/Container

Jul 21 07:32:01.726: //13642/5BBB9D05B547/SIP/Error/sipAddSipContainerToCallEntry: Unable to add passthru hdrs

                          to container

Jul 21 07:32:01.726: //13642/5BBB9D05B547/SIP/Error/sipSPIAddSDPMediaPayload: Call Origination Failed: None of the selected codec from CLI is supported by SIP

Jul 21 07:32:01.726: //13642/5BBB9D05B547/SIP/Error/sipSPIOutgoingCallSDP: Error with codec types on media line : 1

Jul 21 07:32:01.726: //13642/5BBB9D05B547/SIP/Error/sipSPICreateOutboundSDP: Error in creating an SDP for the outbound call - Check for supported codecs

Jul 21 07:32:01.726: //13642/5BBB9D05B547/SIP/Error/preprocessSetup: Error during outbound SDP creation

Jul 21 07:32:01.726: //-1/xxxxxxxxxxxx/SIP/Error/sipSPIGetContentQSIG: No Inbound Container Created !!!

Jul 21 07:32:01.726: //-1/xxxxxxxxxxxx/SIP/Error/sipSPIGetContentQ931: No Inbound Container Created !!!

Jul 21 07:32:01.726: //13642/5BBB9D05B547/SIP/Error/sipSPI_ipip_ExtractPassthruContentFromSipContainer: Invalid CCB/Data/Container

Jul 21 07:32:01.726: //13642/5BBB9D05B547/SIP/Error/sipAddSipContainerToCallEntry: Unable to add passthru hdrs

                          to container

Jul 21 07:32:01.726: //-1/xxxxxxxxxxxx/SIP/Error/ccsip_spi_process_ccapi_event: CCAPI Event Preprocessor Failure

Jul 21 07:32:01.726: //13642/5BBB9D05B547/SIP/Call/sipSPICallInfo:

The Call Setup Information is:

Call Control Block (CCB) : 0x315D7170

State of The Call        : STATE_DEAD

TCP Sockets Used         : YES

Calling Number           : 10

Called Number            : 399

Source IP Address (Sig  ): 192.168.100.12

Destn SIP Req Addr:Port  : xxxx

Destn SIP Resp Addr:Port : xxxx

Destination Name         :

Jul 21 07:32:01.726: //13642/5BBB9D05B547/SIP/Call/sipSPIMediaCallInfo:

Number of Media Streams: 1

Media Stream             : 1

Negotiated Codec         : No Codec

Negotiated Codec Bytes   : 0

Nego. Codec payload      : 255 (tx), 255 (rx)

Negotiated Dtmf-relay    : 0

Dtmf-relay Payload       : 0 (tx), 0 (rx)

Source IP Address (Media): 192.168.100.12

Source IP Port    (Media): 25782

Destn  IP Address (Media):  -

Destn  IP Port    (Media): 0

Orig Destn IP Address:Port (Media): [ - ]:0

Jul 21 07:32:01.726: //13642/5BBB9D05B547/SIP/Call/sipSPICallInfo:

Disconnect Cause (CC)    : 47

Disconnect Cause (SIP)   : 200

But I think I configured it correct:

voice service voip

allow-connections h323 to h323

allow-connections h323 to sip

allow-connections sip to h323

allow-connections sip to sip

no supplementary-service h225-notify cid-update

no supplementary-service sip moved-temporarily

no supplementary-service sip refer

fax protocol t38 version 0 ls-redundancy 3 hs-redundancy 2 fallback pass-through g711ulaw

h323

  h225 signal overlap

modem passthrough nse codec g711ulaw

sip

  registrar server

!

voice class codec 1

codec preference 1 g711ulaw

codec preference 2 g729r8

codec preference 3 g723r63

codec preference 5 clear-channel

!

voice class h323 1

  h225 timeout tcp establish 3

!

!

voice register global

mode cme

source-address 192.168.100.12 port 5060

max-dn 12

max-pool 10

timezone 23

time-format 24

date-format D/M/Y

voicemail 399

tftp-path flash:

file text

create profile sync 0005390733316005

network-locale DE

user-locale DE

overlap-signal

!

voice register dn  1

number 10

call-forward b2bua busy 399

call-forward b2bua noan 399 timeout 20

allow watch

pickup-call any-group

pickup-group 1

name 10

huntstop channel 1

huntstop

label 10

mwi

!

AND the dialpeer:

dial-peer voice 2000 voip

description ** cue voicemail pilot number **

destination-pattern 399

b2bua

session protocol sipv2

session target ipv4:192.168.100.13

voice-class codec 1

no voice-class sip outbound-proxy

dtmf-relay rtp-nte sip-notify

no vad

!

Somebody can help?

1 REPLY 1
Highlighted
Participant

find itself.

at voice register pool , where the phone residents, I configure codec g711ulaw and now it works.

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