cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
393
Views
0
Helpful
1
Replies

988 in CUCM 10.5 - I need step by step to enable this 988 to be dialed

diasioiii7171
Level 1
Level 1

I need step by step to enable 988/9988 dial.  I have tried to copy the 911 route but when dialed, the phone is asking for auth code. PLEASE HELP/  My boss is getting impatient.

1 Reply 1

TechLvr
Spotlight
Spotlight

Go to your 988/9988 route pattern and simply uncheck the "Require Forced Authorization Code" box then click save.  

TechLvr_0-1667525662804.png

You need to do this for you 911 Route Pattern as well. It should NOT be set to require authorization code.